Key Account Manager

About Evostel

Evostel, previously known as AQESA, is a part of the Ali Zaid Al Quraishi & Brothers Company (AZAQ Group). The AZAQ Group is a closed joint stock company with a diversified investment portfolio, operating successfully in the GCC region for over 60 years. The Group maintains long-established associations and strategic relationships with various international entities.

Job Purpose

The Key Account Manager will be responsible for driving revenue generation through the sales of Evostel Solutions. This involves identifying potential clients and managing relationships with existing key clients for Evostel in Riyadh. This is a full-time position requiring 5-10 years of experience.

Key Responsibilities

• Manage a portfolio of accounts to ensure long-term success and develop positive client relationships.
• Act as the primary point of contact for clients, addressing their individual needs.
• Supervise account representatives to support sales growth.
• Monitor sales metrics, including quarterly sales results and annual forecasts, to meet sales targets and performance metrics.
• Align sales activities with overall business strategies.
• Promote products and services to attract new clients.
• Prepare and submit bids in collaboration with technical and finance teams.
• Drive client engagement by presenting technical capabilities such as circuit breaker testing, transformer inspections, and VLF testing for MV cables.
• Act as a technical liaison, understanding client needs in areas such as LV/MV system installations, retrofitting, and protection coordination studies.
• Analyze and address technical challenges faced by clients, proposing innovative solutions for their electrical systems.
• Ensure successful project delivery, including pre-commissioning, start-up services, and preventive maintenance for client systems.
• Coordinate with internal engineering teams to deliver client-specific solutions, such as system upgrades or fault-tracing support.

Policy and Procedure Adherence

The Key Account Manager will recommend improvements to departmental policies and support the implementation of established procedures and controls.

Additional Responsibilities

This role may involve performing other job-related projects and assignments as requested by the direct supervisor or manager, providing special assistance as required under specific circumstances.