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Contract TypeFull-time
Workplace typeOn-site
LocationRiyadh

Job Description

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Maintenance professional to join their Engineering & Facilities team. This full-time, non-management position is an opportunity for individuals with 0-1 years of experience to contribute to the operational excellence of a luxury hospitality brand. W Hotels is committed to reinventing luxury standards worldwide through its "Whatever/Whenever" service philosophy, aiming to awaken curiosity and broaden horizons by offering genuine life experiences.

Key Responsibilities

  • Respond to and process guest repair requests, communicating with guests to resolve maintenance issues.
  • Perform preventive maintenance on kitchen and guest room tools and equipment, including cleaning and lubrication.
  • Visually inspect tools, equipment, and machinery.
  • Transport equipment, such as tools and radios.
  • Identify, locate, and operate all equipment shut-off valves and utility closing levers for buildings.
  • Maintain required inventory for maintenance and order necessary parts and supplies.
  • Communicate daily activities and issues to other teams using approved communication standards and programs.
  • Perform surface preparation, painting, and minor repairs to drywall and woodwork.
  • Replace light bulbs and air conditioner filters.
  • Clean and thoroughly maintain areas of painting or repair.
  • Test, troubleshoot, and perform basic repairs on all types of equipment, plumbing (*, unclogging toilets and drains), and electrical components, including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, and replacing electrical switches and outlets.
  • Program televisions and perform general maintenance and inventory tasks related to engineering.
  • Utilize the lockout/tagout system before performing maintenance work.
  • Perform repairs to interior and exterior landscaping and exterior landscaping sprinkler systems.
  • Enter and retrieve work-related information using computers.
  • Follow all company policies and procedures, reporting maintenance issues, hazardous working conditions, accidents, and injuries.
  • Successfully complete safety training and certifications, and store flammable materials according to safety guidelines.
  • Ensure a clean and complete uniform is worn, maintaining a neat and professional appearance at all times.
  • Respect confidentiality in the dissemination of proprietary banner and/or hotel information and protect all company assets.
  • Greet and welcome all guests according to company standards, anticipating and addressing guest service needs.
  • Assist individuals with disabilities and thank guests with genuine appreciation.
  • Adhere to quality requirements and standards.
  • Develop positive and constructive professional relationships with peers, uniting and helping each other to achieve common goals, and listening and responding appropriately to other employees' concerns.
  • Use clear and courteous language in all communications.
  • Move, lift, carry, push, pull, and place objects weighing less than 50 pounds (* kg) without assistance and objects weighing more with assistance.
  • Climb stairs, service ramps, and ladders.
  • Reach for objects overhead and below the knees, including bending, body rotations, pulling, and stooping.
  • Undertake other reasonable employment tasks as requested.

Qualifications and Requirements

  • A high school diploma or equivalent secondary education level is recommended.
  • Professional or technical work experience is recommended.
  • Experience in general maintenance, interior and exterior surface preparation, and painting is required.
  • A valid driver's license is required.

Required Skills

  • Maintenance
  • Repair requests
  • Preventive maintenance
  • Inspection
  • Inventory management
  • Communication
  • Basic computer skills
  • Lockout/Tagout system
  • HVAC knowledge
  • Electrical knowledge
  • Mechanical knowledge
  • Plumbing knowledge
  • Carpentry knowledge
  • Kitchen equipment maintenance
  • Energy conservation principles
  • Painting skills
  • Troubleshooting abilities
  • Landscaping maintenance

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. While 0-1 years of experience is the primary requirement, hotel maintenance/engineering experience is considered a plus. No supervisory experience is required for this role.


Requirements

  • No experience required

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