Manager Operations (DEL )📣 Job Ad

About Qiddiya and the Role

Qiddiya is seeking a Manager Operations to oversee the day-to-day operational performance and coordination of its city assets. This full-time position is based in Riyadh, Saudi Arabia, and is critical for ensuring efficient and safe operations across the city.

Purpose of the Position

The Manager Operations serves as a vital link between strategic planning and operational execution. The role ensures that all city operations are delivered efficiently, safely, and in alignment with established guest experience standards and operational readiness objectives.

Key Responsibilities

• Manage and coordinate daily city operations across multiple assets, ensuring seamless service delivery and adherence to operational KPIs.
• Oversee the implementation and continuous improvement of Standard Operating Procedures (SOPs) and operational policies across assigned areas of responsibility.
• Act as a primary coordination point between the City Command Unit, Security, Fire & Life Safety, Facilities, and asset-level operational teams.
• Monitor operational performance metrics, identify areas for improvement, and drive corrective actions to maintain operational excellence.
• Support the planning and execution of major events, seasonal activations, and phased asset openings from an operational readiness perspective.
• Lead or contribute to operational readiness assessments, pre-opening checklists, and testing & commissioning activities.
• Manage vendor and contractor relationships for operational services, ensuring compliance with contractual SLAs and quality standards.
• Prepare operational reports, dashboards, and briefings for senior leadership and cross-functional stakeholders.

Required Qualifications and Experience

Candidates should possess 5-10 years of demonstrated experience in operations management. Specific qualifications include:

• Demonstrated ability to manage cross-functional teams and coordinate complex operational processes across multiple stakeholders.
• Strong understanding of operational readiness methodologies, testing & commissioning, and pre-opening planning.

Essential Skills and Regional Insight

• Excellent leadership, communication, and stakeholder management skills.
• Experience operating in the GCC region and familiarity with Saudi Vision 2030 giga-projects is highly advantageous.

Application Information

We invite qualified candidates to apply for this full-time position in Riyadh, Saudi Arabia.