Mgr Employee Housing

About the Role

W Hotels is seeking a Mgr-Employee Housing to oversee staff dormitory operations in Riyadh. This full-time position reports directly to the Director of Human Resources and requires 2-5 years of relevant experience. The role focuses on ensuring a safe, clean, and compliant living environment for employees.

Key Responsibilities

• Assign rooms to staff based on dormitory enrollment requests and manage check-in/check-out processes, including issuing linens and keys.
• Conduct daily inspections of dormitory public areas and staff rooms, addressing cleanliness issues as needed, and schedule regular cleanliness inspections.
• Liaise with contractors for regular pest control and maintain appropriate inventory of store items such as chemicals and garbage bags.
• Implement and enforce dormitory rules, regulations, and visitor policies, reporting disciplinary issues to the Director of Human Resources.
• Maintain room key copies and records of dormitory issues, including maintenance requests and special staff requests.
• Coordinate with contractors for regular checks on fire equipment and electrical facilities, maintaining records as per policy.
• Organize regular dormitory fire drills in collaboration with the hotel's Loss Prevention Director.
• Update rooming lists weekly and submit them to Human Resources.
• Assist the Director of Human Resources with linen purchase/replacement plans and coordinate weekly linen changes with laundry services.
• Maintain an inventory of all dormitory items owned by the location, such as bunk beds, wardrobes, linens, and electrical utensils.

Human Resources Activities

• Solicit employee feedback through an open-door policy and escalate employee satisfaction concerns to the department manager and Human Resources.
• Participate in employee progressive discipline procedures as required.

Communication and Problem Solving

• Provide information to supervisors, co-workers, and subordinates via telephone, written communication, email, or in person.
• Analyze information and evaluate results to identify optimal solutions and resolve problems effectively.
• Ensure timely communication and updates to executives, peers, and subordinates on relevant information.

Qualifications and Experience

• A minimum of 2-5 years of experience in a related field.
• Demonstrated ability to manage operations and ensure compliance with policies.
• Strong organizational and communication skills.

Work Environment

This is a full-time position based in Riyadh, focusing on the operational management of employee housing facilities.