
Operation Director📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
Fakeeh Care Group is seeking an experienced Operation Director to oversee the financial and operational performance of designated areas in Riyadh, Saudi Arabia. This role is responsible for ensuring adherence to contractual terms, implementing cost control systems, and managing stock and asset performance. The Operation Director will drive efficiency, ensure compliance, and uphold high standards of health, hygiene, and safety across operations. Reporting directly to the Chief Executive Officer, this full-time position requires a strategic leader with expertise in facility management and operational excellence, committed to Fakeeh Care's person-centered values.
Key Responsibilities
- Manage the overall financial and operational performance of assigned areas in accordance with CEO guidelines.
- Ensure strict adherence to the scope of work detailed in contractual terms and conditions.
- Establish, maintain, and monitor strict cost control systems across all operational departments.
- Ensure storage and stock control systems are up-to-date, monitoring stock rotation and validity.
- Maintain company and client-owned assets and equipment in good order, controlling repair and replenishment costs.
- Operate the contract within established budgetary margins.
- Maintain constant liaison with the Client representative, fostering a strong working relationship.
- Monitor the ordering of all supplies and requirements, both internally and from external suppliers.
- Ensure the validity of all employee documentation (*, security passes, medical certificates, licenses, vacations) and manage timely renewals.
- Ensure employee timesheets are accurately completed and submitted to Head Office on time each month.
- Liaise with the Training Department for staff training initiatives.
- Conduct job-specific training for employees within the individual's operations.
- Perform annual staff evaluations and make recommendations for promotions, salary changes, employee of the month awards, and disciplinary actions, including termination where applicable.
- Ensure employees are aware of and comply with company policies and procedures.
- Maintain awareness of the KSA Labor Law and its stipulations, particularly regarding disciplinary action.
- Manage leave schedules and submit requests for relievers to the CEO at least two months in advance.
- Maintain strict confidentiality of all company financial information.
- Compile and submit monthly reports to the CEO detailing all aspects of operations, highlighting problems encountered and actions taken for rectification.
- Ensure reports cover maintenance activities, ongoing or new projects, supplier communications, and cost-effective service management enhancement schemes.
- Transmit copies of all client correspondence, minutes of site meetings, and other relevant communications to the CEO immediately upon acknowledgment.
- Ensure all offers to the Client are reviewed by the CEO prior to submission, involving Site Engineers where applicable.
- Inform the CEO of any major repair and maintenance activities.
- Ensure the highest standards of health, hygiene, and safety are maintained in operations, liaising closely with the company's CEO on these matters.
- Closely monitor the performance of all department heads.
- Adhere to safety regulations set by the company and the Client.
- Provide a monthly safety statistics report for the entire operation.
- Liaise with the Client on all safety-related matters.
- Conduct safety meetings with department heads and establish a safety committee to monitor and update management on safety matters.
- Perform any other duties requested by the CEO that are outside the normal routine but within the scope of work.
- Take full responsibility and accountability for HSE policies and procedures.
- Conform to the Company's Quality Assurance Program guidelines, based on ISO 9001:2000 ***
- Perform all duties and tasks in a manner that supports Fakeeh's Person-Centered care values.
- Actively contribute to continuous improvement initiatives within the scope of the role.
- Adhere to safety protocols and proactively address job-related safety concerns.
- Comply with cybersecurity policies and standards, participating in awareness training to prevent cyber threats.
- Uphold Fakeeh Care's code of conduct, policies, and ethical standards.
- Complete mandatory education as per requirements at least one month prior to expiration.
Qualifications and Requirements
- Minimum of 10 years of operational experience.
- At least 5 years of experience in a senior leadership or management role.
- Experience in facility management within healthcare environments from well-reputed local or international companies.
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field.
- An MBA from an accredited university is required.
- Excellent command of oral and written English and Arabic.
Required Skills
- Facility Management
- Healthcare Environments
- Cost Control
- Stock Control
- Asset Management
- Budget Management
- Client Relationship Management
- Staff Training
- Performance Evaluation
- Labor Law Compliance (KSA)
- Confidentiality
- Reporting
- Maintenance Management
- Project Management
- Health, Hygiene, and Safety (HSE) Management
- Quality Assurance
- Continuous Improvement
- Cybersecurity Policies
- Leadership
- Communication
- Operations Management
Work Environment and Location
This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the Fakeeh Care Group, a reputable healthcare organization.
Requirements
- Requires +10 Years experience
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