Optician Technician📣 Job Ad

Join Al Barakat Group Co Ltd. as an Optician!
As an Optician, you will play a crucial role in providing professional optical consultations to our clients. You will help them understand their visual needs and recommend suitable eyewear solutions.

Key Responsibilities:

• Greet customers and provide tailored consultations to understand their visual needs.
• Interpret and explain prescriptions in simple terms, helping customers choose the right products for their daily activities and lifestyles.
• Discuss differences in lens types and frames in terms of quality, use, and cost.
• Perform necessary measurements to adjust frames for a comfortable and precise fit.
• Cut and prepare lenses, ensuring they match the prescription accurately.
• Conduct maintenance and repairs on eyewear, including adjustments and replacing damaged parts.
• Document orders and issue invoices through the POS system.
• Manage daily inventory of lenses and frames, coordinating purchase requests with management when necessary.
• Educate customers on lens and eyewear care to ensure safety and longevity of the products.
• Achieve sales targets set in line with monthly sales goals.
• Handle customer complaints professionally to ensure satisfaction and foster ongoing relationships.
• Provide technical support and training to team members as needed to improve overall performance.
• Assist in preparing and following up on customers’ insurance claims, working cooperatively with the relevant department.

Job Requirements:

• Education: Diploma in Optics.
• Licensure: Valid license from the Saudi Commission for Health Specialties.
• Experience: Recent graduates or candidates with previous experience in optics (Optician).
• Technical Skills: Comprehensive knowledge of lens types and frames, cutting, and fitting techniques.
• Proficiency in using vision measurement and eyewear preparation devices.
• Familiarity with POS systems and inventory management software.

Personal Skills:

• Excellent communication skills with an ability to simplify technical information for clients.
• Professional customer service capabilities with a focus on building trust-based relationships.
• High attention to detail and accuracy in performance.
• Able to work within a team and handle work pressure.

Sales Skills:

• Ability to achieve monthly sales targets.
• Familiarity with persuasive techniques and professional product recommendations.

Language: Proficiency in English is preferred.

Flexibility: Ability to work in a flexible environment.