Public Relations Officer (PRO)

About the Role

Sharaf DG is seeking a Public Relations Officer (PRO) to join their team in Riyadh. This full-time role involves managing and coordinating all government-related activities for Sharaf DG KSA, ensuring the timely processing of employee documentation, government transactions, visas, work permits, contracts, and regulatory requirements in line with Saudi labor and immigration regulations. The ideal candidate will have 3-5 years of relevant experience.

Key Responsibilities

• Liaise with relevant Saudi government authorities and platforms, including MHRSD, Qiwa, GOSI, Muqeem, Absher, and Mudad, managing day-to-day government transactions and ensuring timely completion of all required processes.
• Monitor regulatory changes and highlight relevant compliance requirements to HR management.
• Process employment visas, visa issuance, renewals, transfers, exit/re-entry, final exit, and related immigration requirements.
• Coordinate employee Iqama issuance and renewal, ensuring timely completion of employee immigration and residency-related formalities.
• Maintain accurate records and monitor expiry dates to avoid penalties or compliance issues.
• Manage employee contracts and related transactions through Qiwa, coordinating contract creation, updates, renewals, transfers, and employee acceptance.
• Support compliance with Saudi Labour Law and MHRSD requirements, maintaining accurate employee records and government documentation.
• Coordinate employee registration, updates, and other required transactions through GOSI, ensuring employee information is accurately maintained across relevant government platforms.
• Coordinate with Payroll/Finance for any government-related employee data discrepancies.
• Support HR in monitoring Saudization requirements and compliance, maintaining accurate records of Saudi and non-Saudi employees.
• Coordinate government transactions related to Saudi employees and support HR in meeting applicable localization requirements.
• Maintain and monitor employee Iqama, passport, visa, work permit, contracts, and other statutory documents, tracking expiry dates and initiating renewals.
• Process government formalities related to new joiners, transfers, sponsorship changes, resignations, terminations, final exit, and other employee movements.
• Coordinate with HR, Payroll, Operations, and relevant stakeholders to ensure smooth completion of employee transactions.
• Support HR and management during government inspections and audits, ensuring all required employee and company documents are readily available.
• Immediately escalate any compliance gaps, penalties, or potential regulatory risks.
• Prepare and submit government applications, letters, forms, and supporting documents.
• Maintain proper records of government transactions, approvals, receipts, and correspondence.
• Provide regular status reports on pending government transactions and compliance matters.
• Provide PRO support to retail stores and HR for employee-related government requirements.
• Coordinate with Store Managers and Operations teams for employee documentation and compliance matters.
• Support the HR team on ad-hoc government and employee-related requirements.

Qualifications and Experience

• A minimum of 3-5 years of experience in a Public Relations Officer role or similar government relations capacity.
• Demonstrated understanding of Saudi labor and immigration regulations.
• Proficiency in managing government platforms such as MHRSD, Qiwa, GOSI, Muqeem, Absher, and Mudad.

Skills and Competencies

• Strong organizational and record-keeping skills.
• Excellent communication and interpersonal abilities for liaising with government authorities and internal stakeholders.
• Ability to monitor regulatory changes and ensure compliance.
• Attention to detail in managing documentation and expiry dates.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a dynamic retail environment. The role requires close collaboration with HR, Payroll, Operations, and various government entities.

Application Process

Interested candidates are encouraged to apply directly. Salary details will be discussed during the interview process.