Quality Team Leader📣 Job Ad

About the Role

Ninja, a quick-commerce company, is seeking a dedicated and experienced Quality Team Leader to join its operations in Riyadh, Riyadh Province. This full-time role involves overseeing quality across warehouse and supply chain activities, ensuring adherence to company standards and regulatory guidelines. The successful candidate will be instrumental in fostering a culture of accuracy, safety, and continuous improvement within the operational framework.

Role Purpose and Objectives

The primary objective of the Quality Team Leader is to maintain high standards of quality throughout the supply chain, from inbound materials to in-process operations and outbound shipments. This involves leading a team to implement robust quality control measures, identify areas for enhancement, and drive initiatives that reduce errors and optimize workflows. The role is critical in upholding operational excellence and compliance within a fast-paced environment.

Key Responsibilities

• Lead and develop the quality team, overseeing daily activities and ensuring operational efficiency.
• Monitor inbound materials, in-process operations, and outbound shipments to ensure compliance with quality standards.
• Conduct root cause analysis for non-conformities and implement effective corrective and preventive actions (CAPA).
• Develop, update, and maintain Standard Operating Procedures (SOPs), work instructions, and quality documentation.
• Identify process gaps and drive continuous improvement initiatives to reduce errors and enhance workflow.
• Train warehouse staff on quality standards, inspection procedures, proper handling, and quality tools.
• Conduct internal audits and ensure alignment with ISO and other relevant standards.
• Maintain accurate records of inspections, test results, and quality incidents.
• Prepare and present quality performance reports, trends, and risk assessments to management.
• Collaborate with suppliers, logistics partners, and internal departments to resolve quality-related issues and support supplier quality.

Qualifications and Experience

• A minimum of 2 years of experience in quality assurance or quality control.
• At least 1 year of experience in a leadership role within quality operations.
• Practical experience specifically in warehouse or supply chain quality operations.

Essential Skills and Attributes

• Demonstrated ability to work effectively in a fast-paced environment.
• Proven capability to manage multiple priorities simultaneously.
• Strong analytical skills for root cause analysis and problem-solving.
• Excellent communication and training skills for staff development and collaboration.

Work Environment

This full-time position is based in Riyadh, offering an opportunity to contribute to a dynamic quick-commerce environment. The role requires a proactive approach to quality management and a commitment to operational excellence. Salary details will be discussed during the interview process.