Receptionist📣 Job Ad

About Sun Tours

Sun Tours is seeking a professional and customer-focused Receptionist to join our team in Riyadh, Saudi Arabia. This full-time role is essential for ensuring a welcoming and professional experience for all clients, visitors, and business partners.

Role Overview

The Receptionist will serve as the primary point of contact for individuals interacting with Sun Tours. This position involves managing the reception area, handling communications, coordinating schedules, and providing administrative support within a fast-paced travel and tourism environment. The ideal candidate will possess strong organizational abilities and excellent communication skills.

Key Responsibilities

• Welcome and greet clients, visitors, and business partners in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls and inquiries to the appropriate department or employee.
• Receive and respond to basic customer inquiries, providing accurate information about company services.
• Coordinate appointments, meetings, and visitor schedules.
• Receive and distribute correspondence, documents, deliveries, and courier items.
• Maintain an organized, clean, and professional reception area.
• Support basic administrative tasks, including filing, data entry, and document preparation.
• Assist customers with general travel-related inquiries and direct them to the appropriate Travel Advisor or department.
• Maintain accurate visitor and client records, ensuring confidentiality of information.
• Handle customer requests professionally and escalate complaints or complex issues to the relevant team member.
• Support the preparation of meeting rooms and reception facilities when required.
• Perform other administrative and reception-related duties assigned by management.

Qualifications and Experience

• 0-1 years of experience in a similar role.
• Demonstrated customer service skills.
• Strong organizational abilities and attention to detail.
• Ability to manage multiple tasks efficiently.
• Professional appearance and demeanor.

Required Skills

• Excellent communication skills, both verbal and written.
• Proficiency in handling incoming calls and inquiries.
• Ability to provide accurate information and support.
• Discretion in maintaining confidentiality of information.

Work Environment

This position is based in Riyadh, Saudi Arabia, and operates within the dynamic travel and tourism sector. The role requires adaptability and efficiency in a busy front-desk environment.