Refrigeration And Air Conditioning Technician📣 Job Ad

Join Apparel Group as an AC Technician!
Are you proficient in air conditioning systems and eager to work with a leading retail conglomerate? Apparel Group is seeking skilled AC Technicians to install, maintain, and repair HVAC systems across our retail and commercial facilities.

Key Responsibilities:

• Review technical blueprints to determine AC servicing requirements.
• Troubleshoot and maintain DX systems, window units, and FCU units.
• Conduct routine inspections and preventative maintenance.
• Diagnose faults and replace defective parts.
• Perform emergency repairs to minimize operational disruptions.
• Ensure proper recovery and disposal of refrigerants.
• Monitor performance parameters and log relevant data.
• Collaborate with maintenance teams for cohesive service support.

Desired Experience:

• ITI or Diploma in Air Conditioning or HVAC.
• 35 years of experience in maintenance and troubleshooting of AC systems.
• Strong knowledge of refrigerant handling.
• Good communication skills for team coordination.

Become a part of our dynamic team that strives to deliver top-notch service and maintain the highest standards in a fast-paced environment!

Join Our Team as a Warehouse Manager!
Are you an experienced Warehouse Manager looking for your next challenge? At Middle East Specialized Cables (MESC), we are seeking a dedicated professional to oversee our warehouse operations and ensure the efficient handling of our products.

Key Responsibilities:

• Operations & Inventory:
  • Supervise daily warehouse operations including receiving, storing, picking, packing, and dispatching of cable drums, raw materials, and accessories.
  • Maintain accurate inventory records through ERP/WMS systems and conduct regular stock counts.
  • Plan warehouse layout and optimize storage capacity.
• People Management:
  • Lead and train warehouse staff to ensure compliance with safety rules and standard operating procedures.
  • Monitor performance and implement continuous improvement practices.
• Safety & Compliance:
  • Enforce safety regulations for handling heavy materials.
  • Ensure compliance with ISO / QHSE standards.
• Reporting & Controls:
  • Prepare reports on stock movements and warehouse KPIs.
  • Develop and monitor performance metrics.

Join us in delivering quality and excellence in cable manufacturing!

About the Role: We are seeking a dynamic and experienced Sales & Pre-Sales Manager to lead our growth efforts in the Customer Experience (CX) and Business Process Outsourcing (BPO) sector. This role is responsible for developing new business opportunities, designing tailored CX solutions, and supporting the end-to-end sales process to drive revenue growth. The ideal candidate has a deep understanding of CX delivery models, digital transformation, and client needs across industries.

Key Responsibilities:

• Develop and execute strategic sales plans to acquire new clients in the BPO/CX domain.
• Build and manage a high-performing sales pipeline, from lead generation to contract closure.
• Identify target sectors (*, telecom, retail, banking, government) and create tailored outreach strategies.
• Lead commercial discussions, pricing models, and contract negotiations.
• Represent the company at key industry events, conferences, and client meetings.
• Collaborate with prospects to understand their CX challenges, operational goals, and digital maturity.
• Design customized BPO and CX solutions that align with client needs.
• Prepare and present compelling proposals, presentations, and demonstrations.
• Coordinate responses to RFPs/RFIs and support the bid management process.
• Work with operations, workforce, and technology teams to ensure solution feasibility and delivery.
• Liaise with marketing to build brand visibility and lead generation campaigns.
• Provide feedback to service design, operations, and product teams to improve solution offerings.
• Monitor market trends, competitor activities, and CX innovations to refine GTM strategies.
• Track key sales and pre-sales metrics, pipeline status, and conversion ratios.
• Prepare periodic sales forecasts, performance dashboards, and business reviews.

Qualifications:

• Bachelor’s degree in business, Marketing, or relevant field (MBA is a plus).
• 6+ years of experience in sales and pre-sales in the CX/BPO or contact center industry.
• Solid understanding of contact center operations, workforce management, and digital CX technologies.
• Proven success in B2B sales, especially in the GCC region.
• Strong communication, presentation, and stakeholder management skills.
• Fluent in English; Arabic is highly desirable.

Preferred Experience:

• Experience working with government entities, telecoms, financial institutions, or large enterprises.
• Familiarity with platforms like Genesys, Avaya, Cisco, CRMs, and Salesforce.
• Knowledge of public sector procurement and bidding in Saudi Arabia is a strong advantage.
• Good experience in using Etimad platform.