Sales Agent📣 Job Ad

About the Sales Agent Role

Mina Excellence is seeking a Sales Agent to join our team in Riyadh, Saudi Arabia. This full-time position is focused on delivering an excellent customer experience and achieving sales objectives within a dynamic retail environment.

Role Purpose

The Sales Agent will be responsible for engaging with customers, understanding their specific needs, and effectively promoting suitable products and services. A core aspect of this role involves consistently meeting assigned sales targets while maintaining high standards of customer satisfaction.

Key Responsibilities

• Welcome customers and provide an exceptional customer experience.
• Understand customer needs and recommend suitable products and services.
• Achieve monthly sales targets and key performance indicators (KPIs).
• Process sales transactions and customer orders accurately using company systems.
• Follow up on customer orders through to successful completion or activation.
• Maintain accurate customer information and ensure data quality.
• Comply with company policies, procedures, and customer service standards.
• Maintain the cleanliness and organisation of the branch or sales booth.
• Escalate customer concerns or operational issues to the direct supervisor.
• Contribute to team objectives and continuously improve the customer experience.

Required Qualifications and Experience

• 2-5 years of experience in a sales or customer-facing role.
• Demonstrated ability to deliver excellent customer service.
• Strong communication and interpersonal skills.
• Ability to understand customer needs and recommend appropriate solutions.
• Proficiency in processing sales transactions and managing customer data.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a branch or sales booth environment, engaging directly with customers.

Application Process

Candidates who meet the outlined requirements are encouraged to apply for this position at Mina Excellence.