Sales & Front Desk Administrator (Ballet Institute)📣 Job Ad

About Classic Dance Institute

Classic Dance Institute, a leading professional Russian ballet institute in the UAE, is expanding its operations into Saudi Arabia. We are seeking a dedicated Sales & Front Desk Administrator to join our team in Riyadh, Saudi Arabia, contributing to our growth in the region.

The Role

The Sales & Front Desk Administrator will be responsible for managing client interactions, driving sales conversions, and maintaining administrative efficiency at our Riyadh location. This full-time position requires an individual who thrives in a sales-focused environment and enjoys engaging with clients to support their children's ballet education and enrollment.

Key Responsibilities

• Convert prospective client enquiries into trial classes and full memberships.
• Conduct consistent follow-ups with leads via phone calls and CRM system.
• Manage a daily volume of approximately 50–60 outbound calls.
• Ensure accurate and up-to-date maintenance of CRM records and customer information.
• Oversee membership management, including renewals and payment follow-ups.
• Address and resolve customer concerns professionally, transforming objections into sales opportunities.

Qualifications and Experience

• Minimum of 2 years of proven sales experience. The ideal candidate will possess 2-5 years of relevant experience.
• Excellent communication skills in English.
• Proficiency in Arabic is mandatory for this position in Saudi Arabia.
• Demonstrated experience with CRM systems.
• Fast and accurate typing abilities.

Essential Skills and Attributes

• Strong communication and active listening skills.
• A positive, energetic, and friendly demeanor.
• Excellent follow-up and organizational capabilities.
• A critical thinking and problem-solving mindset.
• Ability to maintain composure under pressure and manage challenging customer interactions effectively.
• Proven negotiation and closing skills.
• A natural ability to employ persuasive and engaging sales techniques without relying on scripts.
• Self-motivated, target-driven, and comfortable working with Key Performance Indicators (KPIs).
• A commitment to building trust and fostering relationships to assist parents in making informed decisions for their child’s future.

Compensation and Employment Details

This is a full-time position based in Riyadh, Saudi Arabia. The compensation package includes a basic salary of AED 4,000, supplemented by a commission structure.