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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

MOZN, a leading Enterprise AI company specializing in Financial Crime Prevention and Enterprise Knowledge Intelligence, is seeking a Salesforce Administrator to join its Commercial Operation team in Riyadh. This full-time position supports the company's mission to enhance user adoption, automate business processes, and establish Salesforce as the definitive source of truth for customer and pipeline data.

Key Responsibilities

  • Manage and maintain Salesforce configurations, including users, profiles, permission sets, roles, workflows, validation rules, page layouts, and record types.
  • Administer data imports, updates, cleansing, and deduplication to ensure data accuracy and reliability.
  • Monitor system usage, adoption, and performance, proactively identifying areas for improvement.
  • Serve as the primary point of contact for Salesforce-related inquiries, issues, and enhancement requests.
  • Translate business requirements into scalable Salesforce solutions.
  • Build and maintain reports and dashboards to support sales performance and executive reporting.
  • Support lead, opportunity, account, and pipeline management processes.
  • Ensure adherence to Salesforce best practices, security standards, and data governance policies.
  • Create and maintain user documentation, training materials, and process guides.
  • Support onboarding and ongoing training for Salesforce users.

Required Qualifications

  • Demonstrable experience in driving user adoption of a system or platform.
  • 1-3 years of hands-on Salesforce experience, specifically with Sales Cloud.
  • Salesforce Administrator Certification is required or in progress.
  • Strong understanding of system processes, data models, permissions, and access levels.
  • Strong analytical, problem-solving, and communication skills.
  • Fluency in both written and spoken English and Arabic.

Preferred Qualifications

  • Experience supporting Marketing, Sales, and Customer Success teams.
  • Knowledge of Revenue Cloud.
  • Advanced Salesforce certifications (*, Advanced Administrator).
  • Experience working in a scaling or fast-paced environment.
  • Understanding of Salesforce data model, security, and reporting.

Company and Work Environment

MOZN is an Enterprise AI company focused on delivering tangible business value through AI solutions. The company fosters a diverse and collaborative team environment dedicated to excellence and meaningful impact. This role is based in Riyadh and is a full-time position.

Requirements

  • No experience required

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