Salesforce Administrator📣 Job Ad

About the Role

MOZN, a leading Enterprise AI company specializing in Financial Crime Prevention and Enterprise Knowledge Intelligence, is seeking a Salesforce Administrator to join its Commercial Operation team in Riyadh. This full-time position supports the company's mission to enhance user adoption, automate business processes, and establish Salesforce as the definitive source of truth for customer and pipeline data.

Key Responsibilities

• Manage and maintain Salesforce configurations, including users, profiles, permission sets, roles, workflows, validation rules, page layouts, and record types.
• Administer data imports, updates, cleansing, and deduplication to ensure data accuracy and reliability.
• Monitor system usage, adoption, and performance, proactively identifying areas for improvement.
• Serve as the primary point of contact for Salesforce-related inquiries, issues, and enhancement requests.
• Translate business requirements into scalable Salesforce solutions.
• Build and maintain reports and dashboards to support sales performance and executive reporting.
• Support lead, opportunity, account, and pipeline management processes.
• Ensure adherence to Salesforce best practices, security standards, and data governance policies.
• Create and maintain user documentation, training materials, and process guides.
• Support onboarding and ongoing training for Salesforce users.

Required Qualifications

• Demonstrable experience in driving user adoption of a system or platform.
• 1-3 years of hands-on Salesforce experience, specifically with Sales Cloud.
• Salesforce Administrator Certification is required or in progress.
• Strong understanding of system processes, data models, permissions, and access levels.
• Strong analytical, problem-solving, and communication skills.
• Fluency in both written and spoken English and Arabic.

Preferred Qualifications

• Experience supporting Marketing, Sales, and Customer Success teams.
• Knowledge of Revenue Cloud.
• Advanced Salesforce certifications (*, Advanced Administrator).
• Experience working in a scaling or fast-paced environment.
• Understanding of Salesforce data model, security, and reporting.

Company and Work Environment

MOZN is an Enterprise AI company focused on delivering tangible business value through AI solutions. The company fosters a diverse and collaborative team environment dedicated to excellence and meaningful impact. This role is based in Riyadh and is a full-time position.