Security & Loss Prevention Supervisor

About Noon

Noon is a technology company focused on accelerating the digital economy in the Middle East. Established in 2017, Noon operates as an e-commerce platform and a broader digital ecosystem, aiming to empower regional talent and businesses. The company is seeking world-class talent to join its team in Riyadh, Saudi Arabia.

The Role: Security & Loss Prevention Supervisor

Noon is looking for a Security & Loss Prevention Supervisor to manage and oversee security operations. This full-time position requires 5-10 years of experience and involves ensuring the physical security of sites, managing electronic surveillance, and conducting investigations. The role demands flexibility for weekend and overnight shifts as needed.

Key Responsibilities

• Ensure alignment of performance and actions with the vision and values of the S&LP department and the business.
• Manage physical security through guarding services and monitor electronic surveillance devices.
• Oversee SLP JIRA requests for CCTV to ensure adherence to agreed SLAs.
• Facilitate security screening for all individuals entering and exiting facilities.
• Complete badge requests within allotted SLAs and assign access with proper approval.
• Perform risk assessments of sites and operations, providing recommendations and action plans to stakeholders and the S&LP manager.
• Conduct Security Compliance audits to ensure physical standards are maintained.
• Escalate critical incidents to relevant business partners (SLP leadership, Operations, HR, Legal, Safety).
• Build effective working relationships and manage stakeholders to drive closure of recommendations and action plans.
• Conduct preliminary analysis and subsequent investigations of internal and external losses.
• Perform detailed investigations within policy frameworks, identify root causes, write reports, and develop management action plans.
• Conduct interviews for policy violations, including internal and external theft, and report investigation results.
• Utilize data, CCTV, and other surveillance resources for loss analysis and investigations.
• Drive corrective and preventive process changes to reduce shrink and incidents, implementing best security practices.
• Manage security services vendors for SLA adherence and provide training to security guards on S&LP processes.
• Manage preventative maintenance of physical devices and train staff on emergency response.
• Maintain access controls and security tools (keys, asset stickers/tags, lost & found, CCTV, metal detectors, turnstiles, radios).
• Coordinate with government agencies and regulatory authorities for security-related equipment and subjects.
• Act as a point of contact for law enforcement authorities and during emergency or critical circumstances.

Required Qualifications and Skills

• Strong experience as a business partner in delivering decision support and enabling strategic initiatives to improve financial performance.
• Excellent analytical skills and strong business acumen.
• Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
• Ability to develop project and program work plans and ensure compliance with relevant stakeholders.
• Demonstrated ability to recruit, lead, and build high-performance project and program teams with ongoing performance reviews.
• Proven ability to work effectively in a multicultural environment and establish harmonious working relationships.
• Knowledge of efficient and effective logistics and supply chain management processes.
• Analytical ability (*, pivot tables, lookup functions) to gather and interpret data for developing, recommending, and implementing solutions.

Candidate Profile

Noon seeks candidates who thrive in a fast-paced, dynamic environment. Ideal candidates are problem solvers with a bias for action, understanding the importance of resourcefulness. The company values radical candor and a commitment to high standards in all aspects of work.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires working within a team that values high standards and continuous improvement.