Senior Account Manager Microsoft Dynamics

About URA Smart Solutions

URA Smart Solutions is a technology and transformation partner based in Riyadh, Saudi Arabia. The company supports organizations across the Kingdom in modernizing their operations by delivering solutions in enterprise applications, cloud and digital workplace, data and business intelligence, AI and automation, and digital solutions and integration. URA Smart Solutions focuses strongly on Microsoft Dynamics 365 and Zoho, serving government, semi-government, and private-sector clients in industries such as construction, healthcare, professional services, and retail. The team operates bilingually in Arabic and English, bringing over two decades of regional enterprise transformation experience.

The Role of Senior Account Manager – Microsoft Dynamics

The Senior Account Manager – Microsoft Dynamics 365 is a full-time, on-site position located in Riyadh, Saudi Arabia. This role is responsible for managing key client accounts, specifically focusing on Microsoft Dynamics 365 solutions. The primary objective is to ensure successful solution delivery, adoption, and ongoing value realization for clients.

Key Responsibilities

• Achieve annual sales targets for Microsoft Dynamics 365 and related Microsoft business solutions.
• Develop a qualified pipeline and manage opportunities from prospecting through negotiation and successful closure.
• Lead client engagement activities, including requirement gathering, solution scoping, and commercial proposal development.
• Coordinate effectively with technical and delivery teams to ensure project success.
• Oversee project progress and manage stakeholder expectations throughout the project lifecycle.
• Identify upsell and cross-sell opportunities within existing client accounts.
• Ensure high levels of customer satisfaction and retention.
• Contribute to the development and execution of account strategies.
• Support pre-sales activities for new business opportunities.
• Provide feedback to internal teams to improve solution offerings and delivery processes.

Required Experience

• Candidates should possess 5-10 years of relevant experience in account management, particularly with Microsoft Dynamics 365.

Work Environment

This is a full-time, on-site position based in Riyadh, Saudi Arabia, requiring daily presence at the company's location to engage directly with clients and internal teams.