Senior Analyst Accounting Operations📣 Job Ad

About the Role

Guy Carpenter is seeking a Lead Specialist – Fiduciary to join its Fiduciary team in Riyadh, Saudi Arabia. This full-time, hybrid position requires a minimum of three days per week in the office and is open to SAUDI NATIONALS ONLY. The role offers an opportunity to gain an in-depth understanding of the end-to-end lifecycle of Re-insurance Broking and to lead Change Management initiatives during system and process migrations. Candidates should have 2-5 years of relevant experience.

Key Responsibilities

• Process cash receipts and disbursement of fiduciary funds, including reconciliations and query resolution.
• Support personal cash processing and fiduciary targets, utilizing Key Performance Indicators (KPIs) for reporting from the CSS Dashboard and other system tools.
• Leverage in-depth knowledge of fiduciary systems, processes, policies, and procedures in day-to-day work.
• Prepare, record, and report customer billing transactions emanating from the broker ledger.
• Respond to requests from various stakeholders and appropriately escalate issues.
• Develop strong client and market relationships, providing value-added service.
• Maintain technical reinsurance knowledge and skills to effectively manage and service assigned client and/or market portfolios.
• Work with cross-functional teams, such as Compliance and Finance, to resolve sensitive client issues.
• Lead and participate in knowledge-sharing forums across onshore and offshore locations.
• Collaborate with peers on complex or contentious reinsurance developments; support and provide training, mentoring, and guidance within the team for all aspects of reinsurance service processing.
• Provide insights into complex technical terminology and clarify procedures.
• Lead authorization, sign-off, and approvals on technical reports and documentation.
• Actively participate in Business Continuity and Business Impact Analysis, including a detailed mitigating plan.
• Participate in System Release Testing (enhancement, regression) and report bugs.
• Mentor and train team members to grow technically and professionally within the organization.
• Lead various Financial KPI reviews (Cash, Funding, Income Exposure, Receivables, Retentions, Claims Collections, etc.) to drive continuous improvement and identify areas for improvement.
• Ensure Working Capital improvement and Bad Debt provisioning requirements are well below the existing provision.
• Drive complex account and portfolio management with proper account notes and memos highlighting servicing methodology and key concepts/protocols.
• Lead financial delivery for the team, business unit, or entities assigned, and provide operations dashboards and metrics to show trends, figures, and business insight.
• Drive legacy projects across regions, ensuring minimal or zero balances appearing above 90+ days ageing.
• Ensure compliance adherence to internal and external regulatory guidelines.
• Participate in internal and external audits at the team level and ensure team adherence to various compliance mandates.

Initial Role Expectations

The role includes a structured onboarding period with clear expectations for integration and performance:

• Within 30 days, gain in-depth knowledge of the service overseen and understand role requirements.
• Within 60 days, attain competency and develop a strong understanding of processes and systems.
• Within 90 days, be able to technically lead the team, serve as a single point of contact for technical escalations and process improvements, and lead discussions to build relationships with Clients, Re-insurers, Business units, and Placing brokers.

Work Model and Culture

This is a hybrid role, requiring colleagues to be in their local office or working onsite with clients for at least three days per week. Office-based teams will identify at least one “anchor day” per week for in-person collaboration. Guy Carpenter is committed to fostering a diverse, inclusive, and flexible work environment, attracting and retaining talent from various backgrounds.

About Guy Carpenter

Guy Carpenter, a Marsh business, is a global leader in risk, reinsurance, and capital. Marsh (NYSE: MRSH) advises clients in 130 countries, with annual revenue exceeding $27 billion and a team of over 95,000 colleagues. Guy Carpenter empowers colleagues to focus on personal and professional success, learning from top specialists in the (re)insurance industry.

Application Information

Interested candidates are encouraged to apply. Salary for this full-time position will be disclosed during the interview process.