Senior Consultant

About the Role

eSense is seeking a Senior Consultant to lead and deliver consulting workstreams for clients across the Kingdom of Saudi Arabia. This full-time role, based in Riyadh, involves aligning proposed solutions with Saudi Vision 2030, national and sectoral strategies, and regulatory requirements. The Senior Consultant will operate within engagement scopes under the supervision of a Project Manager or Engagement Lead, guiding and reviewing the work of other consultants and analysts.

Key Responsibilities

• Study client mandates and strategic directions, analyzing linkages to Vision 2030 targets, Vision Realization Programs (VRPs), and sectoral strategies to determine implications for project deliverables.
• Conduct current-state diagnoses and maturity assessments through institutional document analysis, data review, interviews, workshops, and evidence collection. Identify gaps, root causes, and remediation priorities based on impact and feasibility.
• Develop strategic plans by analyzing internal and external environments and stakeholder requirements, defining vision, mission, objectives, priorities, initiatives, and success measures aligned with client mandates and national directions.
• Translate strategy to execution by cascading objectives to organizational units and operational plans, defining initiatives, activities, responsibilities, deliverables, timelines, and required resources. Support periodic plan reviews and updates.
• Design target operating models across services, value chains, capabilities, organization, governance, processes, resources, data, technology, and performance, with clear design rationale and activation requirements.
• Develop organizational structures, unit mandates, roles, RACI matrices, delegation of authority, and decision-making/escalation mechanisms to clarify accountability and integration.
• Inventory and classify services, develop service catalogs and service cards, define beneficiaries, service owners, eligibility requirements, delivery channels, and target service levels. Analyze beneficiary journeys and improvement opportunities.
• Build integrated, multi-level process architectures guided by the APQC Process Classification Framework (PCF), tailored to client businesses and linked to services and organizational units.
• Analyze end-to-end processes, identify duplication, bottlenecks, and improvement opportunities, redesign processes, and document procedures including inputs, outputs, roles, controls, forms, and integration points.
• Develop frameworks, methodologies, and practices for institutional excellence, continuous improvement, and knowledge management. Conduct assessments against adopted excellence models and convert results into improvement plans.
• Design cascaded strategic and operational KPIs at entity, unit, service, and process levels. Develop KPI cards defining formulas, data sources, owners, measurement frequency, baselines, and targets in coordination with stakeholders.
• Validate measurement data quality, prepare performance reports and dashboards, analyze results, variances, and root causes, recommend and track corrective actions, and use results to refine plans, services, and processes.
• Develop activation roadmaps covering priorities, dependencies, responsibilities, change requirements, and risks. Support piloting, train client teams, transfer knowledge, and address implementation feedback.
• Plan and track tasks within approved schedules and effort, guide consultants and analysts, review their outputs, facilitate technical meetings and workshops, document decisions, and report progress, risks, and change requests to the Project Manager.
• Develop reusable consulting tools, templates, and methodologies, document lessons learned, support colleague development, and contribute to technical proposals and the estimation of scope, effort, and deliverables.

Experience and Qualifications

Candidates should possess 5-10 years of relevant experience in consulting or a related field. The role requires a strong understanding of strategic planning, operating model design, organizational structures, and performance management frameworks. Experience with Saudi Vision 2030 and national strategies is essential.

Required Skills

• Ability to diagnose current-state maturity and develop strategic and operational plans.
• Proficiency in designing target operating models, organizational structures, and governance frameworks.
• Skills in building service catalogs and process architectures.
• Competence in designing performance measurement frameworks and KPIs.
• Strong leadership capabilities to guide and review the work of junior consultants and analysts.
• Excellent communication and presentation skills for client engagement and workshop facilitation.
• Ability to contribute to proposals and firm consulting methodologies.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working with diverse clients across the Kingdom, requiring an understanding of national and institutional contexts.

Application Process

eSense invites qualified candidates to apply for this Senior Consultant position. Salary details will be discussed during the interview process.