Senior General Insurance Specialist

About the Role

Albawani is seeking a Senior General Insurance Specialist to join its team in Riyadh. This full-time role involves managing and coordinating general insurance activities, ensuring effective administration of insurance policies, claims, renewals, and related requirements. The specialist will coordinate with insurance companies, brokers, and internal stakeholders to ensure appropriate coverage, timely resolution of insurance matters, accurate documentation, and compliance with approved policies and procedures.

Key Responsibilities

• Manage and coordinate general insurance policies and related activities, including monitoring policy coverage, validity, renewals, and required documentation.
• Ensure accurate maintenance of insurance records and policy information, reviewing policy requirements and coordinating necessary updates or amendments.
• Monitor insurance portfolio utilization, policy renewal schedules, and coverage adequacy to ensure continuous protection and compliance.
• Coordinate with insurance companies, brokers, and other relevant parties on policy and coverage requirements, following up on quotations, policy issuance, endorsements, renewals, and outstanding matters.
• Coordinate and monitor insurance claims from submission through resolution, reviewing claim documentation and ensuring completeness of supporting information.
• Follow up with insurers, brokers, and relevant internal stakeholders on outstanding claims, supporting the resolution of complex or escalated claims and insurance-related issues.
• Maintain accurate records of claims and their status, monitoring claims cycle times, settlement status, and claims recovery performance.
• Ensure insurance activities comply with approved company policies, contractual requirements, and applicable regulations, identifying coverage gaps, risks, and outstanding requirements.
• Prepare insurance reports and updates for management, maintaining accurate documentation for audit and management purposes.
• Identify opportunities to improve insurance processes, controls, and service efficiency, providing recommendations regarding coverage, claims, and policy administration.
• Provide guidance to junior team members on insurance processes and procedures and support management with insurance-related analysis and recommendations.

Qualifications and Experience

• Bachelor’s degree in Insurance, Risk Management, Business Administration, Finance, or a related field.
• Minimum of 4 years of relevant experience in general insurance, insurance administration, claims management, risk management, or a related field.
• Strong experience in managing general insurance policies and related documentation, as well as insurance claims management and follow-up.
• Experience coordinating with insurance companies, brokers, and other insurance service providers.
• Good knowledge of insurance coverage, policy terms, renewals, endorsements, and claims processes.
• Experience in insurance reporting, documentation, compliance, and handling complex insurance matters.
• Professional certification in Insurance, Risk Management, or a related discipline is preferred.

Required Skills

• Strong knowledge of general insurance policies, coverage, and claims management.
• Strong skills in insurance policy administration and renewal processes.
• Ability to manage and resolve complex insurance and claims-related matters.
• Good understanding of insurance risk, compliance, and contractual requirements.
• Strong analytical and problem-solving skills.
• Strong stakeholder management and communication skills.
• Strong negotiation, coordination, and follow-up skills.
• Ability to guide and mentor junior team members.
• High attention to detail and strong organizational skills.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, requiring close coordination with internal departments, insurance companies, and brokers.

Application Process

Qualified candidates are encouraged to apply. Salary details will be discussed during the interview process.