Senior Manager Agency Training📣 Job Ad

About Qiddiya and the Role

Qiddiya City, a new destination near Riyadh, Kingdom of Saudi Arabia, is planned to feature 25 distinct masterplan districts across various sectors including sports, entertainment, arts, culture, residential communities, and nature. It is set to accommodate over 600,000 residents and millions of annual visitors. Qiddiya is seeking a Senior Manager - Agency Training to join its team in Riyadh Province, working full-time to support the Sales and Leasing Performance Unit (SLPU).

Role Purpose and Contribution

The Sales and Leasing Performance Unit (SLPU) at Qiddiya develops best practice sales and leasing standards. Central to this is the Qiddiya Real Estate LearnLab (QREL), a digital-first learning academy designed to enhance commercial capability across sales and leasing teams. The Senior Manager - Agency Training serves as the primary training lead and brand ambassador for Qiddiya’s external broker partner network. This role ensures broker partners possess accurate and current knowledge of Qiddiya’s developments, value proposition, and operational standards, directly contributing to broker readiness, customer experience, and conversion outcomes.

Key Responsibilities

• Design and execute a comprehensive broker training strategy aligned with Qiddiya’s go-to-market roadmap across Residential, Retail, Office, and Land asset classes, covering all customer segments.
• Position Qiddiya’s broker training program as a best-in-class enablement experience that builds brand credibility, broker confidence, and market readiness.
• Collaborate with Business Unit sales and leasing leadership to identify training priorities based on project launches, market conditions, and broker engagement strategy.
• Stay informed on KSA real estate market trends, regulatory developments (*, REGA, Wafi, Ejar, SAMA, FAL), and industry best practices to ensure training content is current and compliant.
• Define and track training effectiveness metrics, including broker readiness scores, assessment outcomes, engagement levels, and post-training conversion trends, to continuously improve program quality.
• Deliver high-impact, instructor-led training sessions, workshops, onboarding programs, product launch enablement events, and certification programs for external broker partners, both in-person and virtually.
• Coach brokers and agency leaders on positioning Qiddiya consistently and credibly, tailoring narratives by customer segment and addressing common buyer/tenant pushbacks.
• Facilitate large-scale training events for diverse broker audiences, including Saudi-based, GCC-based, and international partners, adapting delivery style and content as needed.
• Coordinate with Digital Systems and Learner Experience teams to ensure effective management of broker learning journeys on the Qiddiya digital learning platform, supporting a blended learning model in Arabic and English.
• Manage training logistics, including scheduling, venue coordination, materials preparation, and post-training assessments for local and international audiences.
• Act as the primary representative of Qiddiya Real Estate Learn Lab with external broker partners, embodying the professionalism and vision of Qiddiya.
• Build and sustain strong relationships with broker partners at operational and senior levels, fostering trust and long-term commitment.
• Champion the role of brokers in Qiddiya’s real estate sales and leasing success, ensuring they are valued and informed partners.

Training Content Development Focus

In collaboration with the Programs team, this role involves developing and adapting Qiddiya-specific training content, focusing on the following key areas:

1. Qiddiya Product & Project Knowledge, including Qiddiya Brand Storytelling.
2. Sales and Leasing systems, processes, and operational standards.
3. Regulatory and compliance excellence, including ethical sales & leasing conduct standards.
4. Market intelligence and competitive context, as required to support broker readiness.

Required Experience and Qualifications

Candidates should possess the following experience and qualifications:

• 5-10 years of relevant professional experience.
• Experience in real estate master developer or brokerage sales training.
• Familiarity with LMS/LXP platforms and blended learning models.
• Willingness to travel as per business requirements and flexibility to deliver training based on broker availability and go-to-market milestones.

Application Information

This full-time position offers an opportunity to contribute to the development of Qiddiya City. Further details regarding the application process will be provided upon inquiry.