Empowerment Training Manager📣 Job Ad

About the Empowerment Training Manager Role

Maximus KSA is seeking an experienced Empowerment Training Manager to join our team in Riyadh, Saudi Arabia. This full-time position involves leading and developing a team of Empowerment Trainers, while ensuring the successful delivery of high-quality learning interventions across our operations. The role is central to managing training performance, designing effective learning solutions, and maintaining operational excellence.

Key Objectives of the Position

The primary objective of this role is to drive the effectiveness and quality of our training programs. The manager will be responsible for overseeing all aspects of the training lifecycle, from design and delivery to performance monitoring and continuous improvement. A key focus will be on maintaining high standards for learner experience and customer satisfaction.

Responsibilities

• Lead, coach, and manage a team of Empowerment Trainers to achieve operational and performance KPIs.
• Monitor trainer utilization, delivery hours, learner satisfaction, assessment outcomes, and administrative performance.
• Plan and manage monthly training schedules, balancing training delivery, administration, and learning design activities.
• Conduct regular performance reviews, coaching sessions, and development planning for the training team.
• Support recruitment, onboarding, succession planning, and talent development within the training team.
• Design and develop engaging learning content, facilitator guides, learner materials, assessments, and evaluation tools.
• Collaborate with Subject Matter Experts (SMEs) to create and enhance learning programs.
• Deliver training sessions (face-to-face and virtual) when required.
• Ensure accurate Learning Management System (LMS) administration and training records.
• Prepare operational reports, management updates, and performance dashboards.
• Drive continuous improvement initiatives to enhance learning effectiveness and customer experience.
• Ensure compliance with company policies, quality standards, information security, health & safety, and data privacy requirements.

Candidate Profile and Experience

Candidates for this position should possess 5-10 years of experience in a relevant training management or leadership role. The ideal candidate will demonstrate a proven track record in leading training teams, designing impactful learning solutions, and driving operational excellence in a dynamic environment.

Work Environment and Location

This is a full-time position based in our operations in Riyadh, Riyadh, Saudi Arabia. The role requires a commitment to working within a structured and compliant training framework.

Application Process

Interested candidates who meet the outlined requirements are encouraged to apply for this position.