Senior Manager Operational Advisory Hospitality AG📣 Job Ad

About the Role

Qiddiya Investment Company is developing a landmark destination in the Riyadh Region, with the Hospitality Business Unit central to this vision. As hotel assets progress, we are seeking an experienced professional to lead operational planning and design development, ensuring operational excellence is embedded from the earliest project stages. This full-time role focuses on translating operational requirements into efficient, guest-centric design solutions that optimize both the guest journey and hotel operations.

Role Overview

In this position, you will guide the planning of guest-facing and back-of-house operational areas for all hotels. You will work closely with Development, Design, Operators, and consultants to ensure alignment with asset strategy, operator requirements, operational best practices, and Hospitality BU standards. A key aspect of this role is balancing Qiddiya's design vision with hotel requirements, driving innovation beyond traditional brand standards.

Key Responsibilities

• Lead operational planning throughout the hotel design lifecycle.
• Develop operational concepts and planning criteria for Rooms Division functions, including Front Office, Concierge, Housekeeping, Laundry, Guest Relations, and associated back-of-house areas.
• Review design proposals to optimize operational efficiency, guest experience, and asset performance.
• Define operational workflows, space planning, and functional relationships.
• Collaborate with internal teams, hotel operators, architects, and consultants to ensure integrated operational planning.
• Participate in design reviews, identify operational risks, and recommend improvements.
• Develop operational planning standards and benchmark projects against industry best practices.
• Partner with hotel operators to interpret brand standards and operational requirements, ensuring alignment with Qiddiya's vision and asset strategy.

Qualifications and Experience

• Bachelor's degree in Hospitality Management or a related field.
• A minimum of 10 years of experience in luxury hotel operations, operational planning, design development, technical services, or hotel pre-opening projects.
• Demonstrated strong leadership experience within Rooms Division or related hotel operations.
• Proven experience working with hotel operators, architects, designers, and multidisciplinary teams.
• Strong knowledge of hotel operations, guest journey planning, and operational design principles.
• Excellent stakeholder management, communication, and problem-solving skills.
• Experience in Saudi Arabia or the GCC is preferred.

Work Location and Type

This is a full-time position based in Riyadh, within the Riyadh Region.

Application Deadline

Applications close on 12 July 2026.