Senior Manager Technical Product Management

About the Role

Qiddiya Digital is seeking a Senior Manager - Technical Product Management to assume end-to-end product ownership for critical digital capabilities within Qiddiya’s ecosystem. This full-time position is based in Riyadh Province, specifically in Riyadh, and requires 5-10 years of experience. The role involves close collaboration with a Lead Software Engineer assigned to the same domain, forming the core product and engineering leadership.

Role Purpose and Scope

The Senior Manager will ensure that business objectives, customer needs, technical quality, and operational requirements are integrated throughout the product lifecycle. This position is accountable for the product roadmap, priorities, requirements, stakeholder alignment, and achieving measurable business outcomes. The role also includes overseeing vendor product and delivery teams, ensuring Qiddiya maintains ownership of its roadmap, product decisions, requirements, and domain knowledge.

Key Responsibilities

• Own the product roadmap and priorities for the assigned digital domain.
• Translate business objectives and customer needs into clear product capabilities, requirements, and measurable outcomes.
• Partner with the Lead Software Engineer to align product priorities with architecture, technical feasibility, platform health, and engineering capacity.
• Maintain and prioritize the product backlog based on customer value, business impact, risk, dependencies, and technical considerations.
• Define clear business requirements, user journeys, acceptance criteria, success measures, and non-functional expectations.
• Ensure product capabilities are designed for reuse across Qiddiya’s assets, brands, channels, and customer journeys.
• Lead discovery activities, including stakeholder workshops, customer research, journey analysis, process mapping, and solution validation.
• Collaborate with Experience Design, Engineering, Architecture, Data, Operations, Cybersecurity, Commercial, and other business teams.
• Coordinate dependencies and integration requirements across internal platforms, external partners, and related product domains.
• Provide product direction and oversight to vendor delivery teams, ensuring alignment with Qiddiya’s priorities and standards.
• Ensure that product decisions, requirements, documentation, and platform knowledge are retained within Qiddiya.
• Define product KPIs and use data, customer insights, operational feedback, and platform performance to guide prioritization.
• Monitor adoption, conversion, customer experience, operational performance, and business outcomes post-release.
• Support incident management by assessing customer and business impact, coordinating stakeholder communication, and prioritizing remediation.
• Balance the delivery of new capabilities with technical debt, resilience, compliance, operational improvement, and platform sustainability.
• Maintain clear communication on roadmap progress, risks, dependencies, decisions, and expected outcomes.

Experience and Qualifications

• A minimum of 7 years of relevant experience in technical product management.
• Demonstrated ability to take end-to-end product ownership of digital capabilities.
• Experience in defining product roadmaps, priorities, and requirements.
• Proven track record of aligning product strategy with technical feasibility and engineering capacity.

Work Environment

This role is a full-time position within Qiddiya Digital, based in Riyadh, Saudi Arabia. The successful candidate will work collaboratively within a dynamic team, engaging with various internal departments and external partners to drive digital innovation.