Senior Sales Advisor📣 Job Ad

About the Senior Sales Advisor Role

CEER is seeking a Senior Sales Advisor to join its team in Riyadh. This full-time role is central to delivering an exceptional customer experience within the showroom by providing professional sales consultation and promoting CEER’s products and services. The advisor will be responsible for achieving individual and showroom sales targets, acting as the primary point of contact for retail customers, and guiding them through the entire vehicle purchase journey from initial inquiry to deal closure.

Core Responsibilities

• Deliver a seamless, premium end-to-end customer experience from initial inquiry through vehicle handover, acting as a trusted advisor and brand ambassador.
• Lead customer engagements by identifying their needs, presenting suitable vehicles and solutions, conducting test drives, preparing quotations, negotiating terms, and closing retail sales in line with company policies.
• Serve as a subject matter expert on vehicles, products, financing options, and emerging technologies, translating complex technical information into customer-centric value propositions.
• Build and maintain long-term customer relationships, proactively managing follow-ups, referrals, repeat business opportunities, and customer retention initiatives.
• Achieve individual and showroom sales targets, KPIs, and conversion ratios.

Sales and Customer Journey Management

• Manage and convert customer leads into vehicle sales opportunities.
• Promote and sell value-added products and services, including finance, insurance, accessories, and software subscriptions.
• Coordinate and conduct vehicle demonstrations and test drives for qualified prospects.
• Ensure all customer interactions align with CEER’s brand standards and service excellence guidelines.

Operational Excellence and Compliance

• Maintain accurate customer and sales pipeline data in CRM systems, ensuring timely updates, pipeline hygiene, and adherence to lead response SLAs.
• Ensure all sales documentation is completed accurately and submitted timely.
• Maintain high showroom presentation standards, ensuring vehicles are displayed and merchandised in line with brand and visual guidelines.
• Adhere to company policies, pricing guidelines, and ethical sales practices, ensuring full compliance with regulatory requirements and internal approval processes.

Required Qualifications and Experience

• Education: High School Diploma or a Diploma in Business, Marketing, or a related field.
• Experience: A minimum of 4 years in automotive retail sales, customer-facing roles, or a relevant field.

Work Location

This full-time position is based in Riyadh, Saudi Arabia.