Senior Sales Associate (Saudi National Only)

About the Role: Senior Sales Associate

Christian Dior Couture is seeking a Senior Sales Associate to join their team in Riyadh, Saudi Arabia. This full-time position is open to Saudi Nationals only and requires 2-5 years of relevant experience. The Senior Sales Associate is responsible for providing excellent customer service and achieving sales targets through effective sales techniques and product knowledge. The role also involves managing stock replenishment, promoting products, and handling cash transactions.

Key Responsibilities

• Achieve monthly and annual sales targets using advanced sales techniques and comprehensive product knowledge.
• Assess customer needs and provide detailed information on product features.
• Build and maintain customer relationships to foster loyalty through consistent use of a client book.
• Focus on selling and upselling products.
• Communicate with customers to understand and satisfy their needs, aiming to meet or exceed expectations.
• Maintain high standards of visual merchandising and housekeeping, including cleanliness, display maintenance, and stock rotation.
• Participate in inventory counts.
• Ensure high levels of customer satisfaction through excellent sales service.
• Stay informed about all current promotions and advertisements.
• Attend store meetings and training seminars as required.

Qualifications and Experience

• Bachelor’s degree or Diploma in Business Administration.
• Minimum of 3 years of working experience in the retail industry, with a preference for experience in the luxury sector.
• Demonstrated outstanding customer service skills.
• Strong communication skills.
• Ability to manage time effectively in a fast-paced environment.
• Physical ability to stand for extended periods.
• Flexibility to work varied hours and days, including nights, weekends, and holidays as needed.

Required Attributes

• Pleasant demeanor and professional grooming.
• Passion for fashion and the luxury retail industry.
• Adherence to all company policies, procedures, regulations, and standards.

Work Environment

This full-time position is based in Riyadh, Riyadh, Saudi Arabia, within the luxury retail sector. The role requires active engagement with customers and team members in a dynamic retail setting.