Senior Specialist, After Sales Training📣 Job Ad

About the Role

CEER Motors is seeking a Senior Specialist, After Sales Training to join its team in Riyadh, Saudi Arabia. This role is responsible for the design, delivery, and evaluation of technical training programs for the dealer and service network. The objective is to ensure technicians are competent in the diagnosis, repair, and maintenance of CEER electric vehicles, supporting network readiness, high-voltage safety compliance, and consistent technical capability across service centers.

Key Responsibilities

• Prepare, conduct, and evaluate technical training programs on CEER EV systems, high-voltage safety, diagnostic procedures, and repair methodologies.
• Deliver instructor-led, hands-on, and digital training sessions in various settings, including workshops, labs, service centers, and classrooms.
• Develop and update training curricula, technical content, manuals, presentations, and assessments, adhering to CEER standards.
• Conduct written and practical assessments to measure technician competency and readiness.
• Maintain training materials, ensuring accuracy, consistency, and alignment with product updates.
• Support the preparation of annual and quarterly training plans to meet departmental and network requirements.
• Track trainee performance, attendance, and certification status, maintaining accurate training records.
• Provide feedback to the After-Sales Training Manager on technician skill gaps and recommend training interventions.
• Support new model introductions by developing and delivering product launch technical content.
• Ensure all training activities comply with EV and high-voltage safety protocols.
• Assist in piloting and validating new training tools, equipment, and teaching methodologies.
• Contribute to departmental objectives by delivering high-quality training and meeting performance targets.
• Support the implementation of policies and procedures governing training activities.
• Identify and champion opportunities for continuous improvement in training processes, materials, and performance.
• Ensure accuracy and timeliness of all training-related reports, submissions, assessments, and documentation.
• Maintain confidentiality of CEER's internal information, training data, and technical content.
• Adhere to Health, Safety, Security, and Environment (HSSE) standards, with emphasis on EV and high-voltage safety.

Qualifications and Requirements

• A Bachelor's degree in Electrical, Mechanical, Electro-Mechanical, or Automotive Engineering is required.
• An EV/High-Voltage Certification is preferred.
• A minimum of 3 to 5 years of automotive technical experience, including significant experience in diagnostics and repair.
• Prior experience in technical training is preferred.

Required Skills

• Expertise in EV systems.
• Proficiency in high-voltage safety protocols.
• Strong diagnostic capabilities.
• Skilled in repair procedures.
• Proven experience in technical training delivery and development.
• Extensive automotive technical experience.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.