Services Facilitator Guest Service📣 Job Ad

About the Services Facilitator Role at Qiddiya

Qiddiya Investment Company is seeking a Services Facilitator - Guest Service to join its team in Riyadh. This full-time position is integral to ensuring a positive and welcoming experience for all visitors. The role involves direct interaction with guests, providing essential support, and maintaining a high standard of service that reflects Qiddiya's commitment to excellence.

Purpose of the Role

The Services Facilitator plays a key part in creating a welcoming and supportive environment for guests at Qiddiya. This involves connecting with visitors, understanding and addressing their needs, and providing assistance throughout their time on-site. The individual in this role contributes directly to overall guest satisfaction and upholds the company's dedication to outstanding service delivery.

Key Responsibilities

• Receive, welcome, book, and refer visitors to the appropriate individual, department, or meeting room.
• Maintain reception areas and common spaces in a tidy and clean condition.
• Connect and transfer calls to relevant departments or stakeholders, and handle queries as required.
• Assist the HR team with onboarding and termination activities and processes.
• Conduct basic clerical tasks, including copying documents and booking meeting rooms.
• Receive and accurately distribute delivery mails to appropriate stakeholders in a timely manner.
• Arrange airport collection for specified individuals as and when needed.
• Maintain office supplies and services, such as stationery and equipment.

Qualifications and Skills

• 0-1 year of relevant professional experience.
• A professional and welcoming demeanor.
• Excellent communication skills to effectively interact with visitors and colleagues.

Work Environment

This full-time position is based in Riyadh, within the dynamic environment of Qiddiya Investment Company. The role requires an individual who thrives in a service-oriented setting and is dedicated to supporting both guests and internal teams.

Application Information

We invite qualified candidates to apply for this opportunity to contribute to Qiddiya's mission of delivering exceptional guest experiences.