Services Facilitator IV Guest Services📣 Job Ad

About Qiddiya Investment Company

Qiddiya Investment Company, a prominent organization based in Riyadh, Riyadh Province, is seeking a dedicated Services Facilitator IV - Guest Services. This full-time position is integral to maintaining the company's high standards of professionalism and ensuring a welcoming environment for all visitors and stakeholders at its facilities.

Role Overview

The Services Facilitator IV is responsible for managing front-of-house operations and providing comprehensive guest and administrative support. This role serves as a primary point of contact for visitors, requiring a proactive and organized approach to ensure smooth daily operations. The individual in this position will contribute significantly to creating an efficient and welcoming atmosphere for both internal and external parties.

Key Responsibilities

• Efficiently receive, welcome, book appointments for, and refer visitors to the appropriate individual, department, or designated meeting room.
• Proactively maintain the reception area and all common spaces, ensuring they remain consistently tidy and clean, reflecting the company's professional image.
• Manage incoming telephone calls, connecting and transferring them accurately to the relevant department or stakeholder, and effectively handling general queries as needed.
• Provide essential administrative support to the Human Resources team, assisting with various activities and processes related to employee onboarding and termination.
• Execute fundamental clerical tasks, including the copying of documents, scheduling and booking of meeting rooms, and other general office support functions.
• Receive and meticulously distribute incoming delivery mails to the appropriate stakeholders in an accurate and timely manner.
• Coordinate and arrange airport collection services for specified individuals, ensuring timely and organized transfers as and when required.
• Monitor and maintain adequate stock levels of office supplies and services, such as stationery, equipment, and other necessary resources.

Qualifications and Experience

• Candidates must possess demonstrated experience in a guest services or hospitality role, showcasing a strong understanding of service excellence.

Employment Details and Location

This is a full-time employment opportunity. The role is based at Qiddiya Investment Company's facilities in Riyadh, situated within the Riyadh Province of Saudi Arabia, offering a professional and dynamic work environment.

Application Process

We invite qualified candidates who meet the specified experience and requirements to submit their application for this Services Facilitator IV position.