Solutions Engineer📣 Job Ad

About the Role

WebEngage is seeking a Solutions Engineer to join our team in An Na Ayim, Riyadh, Saudi Arabia. This full-time role serves as the technical bridge between customer needs and WebEngage’s platform capabilities. The Solutions Engineer will collaborate closely with Sales, Business Development, Marketing, and Product teams to understand customer requirements, design tailored solutions, and demonstrate how WebEngage drives business impact. This position requires a strong combination of technical expertise, consultative problem-solving abilities, and effective communication skills to engage confidently across technical, marketing, and executive audiences.

Key Responsibilities

• Lead technical discovery and solutioning sessions with prospects to understand business challenges and align them with WebEngage’s platform capabilities.
• Deliver impactful product demonstrations and presentations tailored to both technical and business stakeholders.
• Execute Proofs of Concept (POCs) to validate integration, performance, and measurable outcomes.
• Respond to RFPs/RFIs and prepare detailed technical and functional documentation in collaboration with Product and Engineering teams.
• Collaborate across departments — Business Development, Marketing, and Market Research — to identify, qualify, and support the creation of Target Account Lists (TALs).
• Engage effectively with IT, marketing, and business teams to align on solution architecture, data flows, and implementation strategy.
• Support Sales and Partner Enablement by developing demo assets, training sessions, and knowledge resources to accelerate deal cycles.
• Provide structured feedback to internal teams on customer needs, product improvements, and competitive insights.
• Contribute to go-to-market initiatives such as events, webinars, and regional workshops as a technical expert and brand advocate.

Candidate Profile and Experience

Candidates should possess 5-10 years of experience in a relevant solutions engineering or technical pre-sales role. The ideal candidate will demonstrate a strong blend of technical expertise, consultative problem-solving skills, and the ability to articulate complex solutions clearly to diverse audiences, including technical, marketing, and executive stakeholders.

Work Environment and Culture at WebEngage

WebEngage fosters a work culture that prioritizes transparency, inclusivity, and productivity. The company ensures a comprehensive view of team and company-wide goals through monthly and quarterly town hall meetings. Employees are encouraged to practice autonomy, open communication, and pursue growth opportunities while maintaining a balanced work-life.

Benefits and Professional Development

WebEngage supports continuous learning and professional development, providing access to cutting-edge tools and mentorship, including a Macbook for Engagers. The company offers comprehensive medical insurance, which includes Covid Care facilities, programs dedicated to mental health, and a contemporary leave policy that extends beyond standard sick leaves.

Application Information

This is a full-time position based in An Na Ayim, Riyadh, Saudi Arabia. Salary details will be discussed during the interview process.