Spa Receptionist📣 Job Ad

About the Role

Hilton Riyadh Hotel & Residences is seeking a Spa Receptionist to join its team in Riyadh. This full-time position is integral to the seamless operation of the spa, focusing on providing administrative support and ensuring a welcoming experience for all guests.

Role Purpose

The Spa Receptionist contributes to the overall guest experience by managing front-desk operations and administrative tasks within the spa and salon. This role ensures that guests receive efficient service and support, from initial greeting through to scheduling and inquiries, thereby enhancing their stay.

Key Responsibilities

• Welcome and assist all guests entering the spa/salon, managing check-in and registration procedures.
• Handle incoming phone calls and emails, manage reservations, and address guest inquiries.
• Relay necessary information to appropriate team members to ensure smooth service delivery.
• Perform general office duties including data entry, filing, processing mail, taking notes, and typing correspondence.
• Provide administrative support to spa managers for various operational tasks.

Qualities for Success

Candidates for this position should demonstrate qualities aligned with Hilton's core values, which are essential for success within the team:

• A passion for delivering hospitality and creating positive guest interactions.
• Acting with integrity and consistently doing the right thing.
• Inspiring others through effective leadership.
• A belief that teamwork drives the best outcomes.
• A strong sense of ownership and accountability for assigned duties.
• A focus on the present moment, approaching tasks with urgency and discipline to make a lasting impact.

Work Environment

This full-time role is based at the Hilton Riyadh Hotel & Residences in Riyadh. The Spa Receptionist will work within a dynamic hotel environment, collaborating with the spa and salon team to maintain high standards of service and operational efficiency.

Application

Individuals interested in contributing to a guest-focused environment at Hilton Riyadh Hotel & Residences are encouraged to apply.