Specialist Administrative📣 Job Ad

About the Role

Red Sea Global is seeking a full-time Administrative Specialist to join its team in Riyadh. This role is central to providing high-quality administrative, reservations, and coordination support for guest services and operational functions, particularly within a dynamic sports, leisure, hospitality, and adventure environment. The Administrative Specialist ensures accurate, efficient, and professional management of bookings, guest enquiries, schedules, documentation, records, and internal communications to support seamless day-to-day operations. This position requires 2-5 years of relevant experience.

Key Responsibilities

• Manage and process guest bookings and reservations for watersports, diving, and land-based adventure activities, ensuring accuracy and timely completion.
• Respond professionally to booking enquiries, confirmations, amendments, cancellations, and special guest requirements, providing clear and accurate information.
• Maintain accurate and up-to-date booking records, guest profiles, payment information, and supporting documentation within approved systems.
• Coordinate with Operations, Guest Services, Finance, and other departments to align guest requirements, schedules, and resources.
• Provide comprehensive day-to-day administrative support, including preparing, reviewing, and maintaining documentation such as booking confirmations, itineraries, invoices, and reports.
• Manage departmental correspondence, perform accurate data entry, filing, document control, and record management.
• Support meeting coordination, including scheduling and preparation of documentation.
• Liaise with internal teams and external stakeholders to ensure guest requests and operational requirements are communicated and addressed promptly.
• Support invoicing, billing, payment tracking, and reconciliation activities in coordination with Finance, maintaining accurate financial records.
• Provide administrative support for events, promotions, and guest experience programmes, assisting with schedules, guest lists, and communications.

Qualifications and Experience

• Education: A High School Diploma or equivalent is required. A Diploma or Bachelor's degree in Business Administration, Hospitality Management, Tourism, Office Administration, or a related discipline is preferred.
• Experience: A minimum of two (2) to five (5) years of relevant administrative experience is required. Preference will be given to candidates with experience in hospitality, tourism, leisure, adventure, guest services, or other customer-facing operational environments.
• Previous experience in reservations, booking coordination, guest support, office administration, data entry, or document management is highly desirable.
• Experience supporting multiple departments or operational functions within a fast-paced environment is advantageous.

Essential Skills

• High level of accuracy and attention to detail.
• Strong organisational, administrative, and time-management skills, with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Strong customer service and guest engagement capabilities, with a professional and courteous approach.
• Sound problem-solving skills and judgment.
• Ability to remain calm, organised, and service-focused in a fast-paced operational environment.
• Strong working knowledge of Microsoft Office and relevant administrative systems.
• High standards of confidentiality, professionalism, integrity, and reliability.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Flexible and adaptable approach to changing operational requirements.

Operational Context and Standards

The Administrative Specialist works closely with Operations, Guest Services, Finance, Reservations, and other support functions, ensuring accurate information communication across relevant teams. This role contributes directly to operational efficiency, service quality, and guest satisfaction by maintaining high standards of accuracy, organisation, confidentiality, professionalism, and customer service. The specialist is expected to comply with all relevant company policies, Standard Operating Procedures (SOPs), and Health, Safety, Quality, and Environmental (HSEQ) policies, supporting a safe and professional working environment. The role also involves identifying opportunities for continuous improvement in booking processes, administrative workflows, and service efficiency.

Application Process

Candidates who meet the above qualifications and are interested in this full-time position in Riyadh are encouraged to apply.