Specialist Planning & Performance

About the Role

Tawuniya is seeking a Specialist Planning & Performance to join their team in Riyadh, Saudi Arabia. This full-time role focuses on enhancing the performance of the SME & Retail Sales department through market analysis, strategic planning, risk assessment, and performance monitoring. The position requires 2-5 years of relevant experience.

Role Purpose

The primary purpose of this role is to conduct comprehensive market analysis, develop robust SME & Retail Sales plans, assess potential risks, and continuously monitor performance. This includes consolidating payments to ensure the overall enhancement of the SME & Retail Sales departmental performance.

Key Responsibilities

• Review market research, benchmark analyses, and changes in insurance-related legal and regulatory obligations to integrate best practices into SME & Retail Sales.
• Develop SME & Retail Sales plans that effectively translate strategic and financial goals into actionable operational plans.
• Formulate sales plans and strategies for various regions and sales channels, aligning them with high-level objectives and targets such as Gross Written Premium (GWP) and customer acquisition goals.
• Distribute yearly strategic and operational plans, along with sales targets, to the respective sales channels.
• Develop and implement performance management tools designed to monitor the effectiveness of SME & Retail Sales functions.
• Assist in establishing Key Performance Indicators (KPIs) for areas including Sales Excellence, Direct Sales, Intermediate Sales, and SME & Retail Digital After-sales, to track overall performance across channels and support activities.
• Conduct detailed portfolio analysis to evaluate the current status of SME & Retail Sales, examining aspects such as segment performance, lost ratio, and channel effectiveness.

Experience Required

• Candidates should possess 2-5 years of experience in a relevant field.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a dynamic team focused on sales planning and performance for the SME & Retail sector.