Join our team at a company specialized in the plastic materials industry as a Customer Service Specialist!We are looking for outstanding individuals to join our team in both Riyadh and Al-Qassim. As a customer service specialist, you will be responsible for a range of tasks that contribute to improving the customer experience and increasing their satisfaction.
Job Tasks:- Receiving customer inquiries and responding to them professionally.
- Following up on customer requests and resolving issues.
- Coordinating with internal departments to ensure customer satisfaction.
- Documenting notes and improving the customer experience.
- Managing and activating social media platforms, managing the company's LinkedIn page.
- Publishing content and news related to the company, its products, and events.
- Preparing weekly reports and submitting them to the CEO.
Requirements:- A diploma or bachelor's degree in marketing, business administration, or equivalent.
- Work experience of 0 - 2 years.
- High communication skills.
- Fluency in English.
- Proficiency in computer usage.
- Previous experience in customer service is preferred.
- The ability to work under pressure.
Don't miss this opportunity, and apply now to join our team.
4,000 / Month
Part-time