Support Services Manager

About Al-Ruwais Contracting Company

Al-Ruwais Contracting Company, established in 2015, is a significant contributor to Saudi Arabia’s Vision 2030, specializing in large-scale infrastructure transformation. The company serves as a trusted partner for strategic government projects, supported by a workforce of over 2,500 professionals. Al-Ruwais focuses on high-security and mission-critical infrastructure, including border crossings, military airbases, sports facilities, and major municipal developments. Projects are delivered with an emphasis on precision, on-time completion, and adherence to rigorous safety standards for clients such as Riyadh Municipality, the Ministry of Sports, Border Management Authority, and defense sector entities.

The Role of Support Services Manager

The Support Services Manager is a full-time, on-site position based in Riyadh, Saudi Arabia. This role is responsible for overseeing and coordinating essential support functions, including facilities management, administrative services, logistics, and office operations. The primary objective is to ensure the smooth daily functioning across all project sites and corporate offices, aligning support services with organizational goals in a fast-paced, mission-critical environment.

Key Responsibilities

• Prepare operating plans and annual budgets for support services.
• Develop and standardize support services policies and procedures.
• Oversee the company’s properties, facilities, buildings, and offices.
• Manage contracts related to lease agreements, maintenance, cleaning, security, and safety.
• Supervise preventive and corrective maintenance activities for buildings.
• Conduct regular inventory of assets and properties, ensuring records are up to date.
• Monitor the issuance and renewal of government licenses, permits, insurance policies, and service contracts within specified timeframes.
• Manage vehicle operating costs and fuel consumption.
• Provide transport and logistics support for project requirements.
• Monitor spending against the approved budget and submit regular reports to management.
• Supervise support staff, monitor service performance, and resolve operational issues.
• Collaborate with project, HR, and finance teams to ensure service alignment.
• Contribute to continuous improvement initiatives for service delivery.

Qualifications and Experience

• A minimum of 5-10 years of relevant experience in support services management.
• Demonstrated ability to plan and implement service schedules.
• Experience in managing vendor relationships and ensuring compliance with safety and security protocols.
• Proven capability to optimize support processes to meet operational requirements.

Work Environment

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The role operates within a dynamic environment that requires strong organizational skills and the ability to manage multiple functions simultaneously to support large-scale infrastructure projects.