Variable Compensation Associate📣 Job Ad

About the Role

Gartner is seeking a Variable Compensation Associate to join its VC Care team in Riyadh, Saudi Arabia. This full-time role is integral to supporting the administration of worldwide Sales, Consulting, Conference, and Specialist Compensation Plans. The Associate will assist commission-eligible associates with compensation-related inquiries, disputes, and escalations, provide education on compensation details, and execute recurring monthly processes, alongside ad-hoc reporting and analysis.

Key Responsibilities

• Complete recurring manual tasks for processes not systematically automated, utilizing Excel, SQL, and SaaS commission applications.
• Maintain commission applications through data inputs, validation, and quality checks on imports and exports.
• Assist commission-eligible associates with inquiries regarding commission, compensation, quota, and earnings via multiple communication channels.
• Engage with Sales Associates to clarify and support their understanding of commission calculations, adjustments, and payments.
• Conduct thorough research and analysis to resolve inquiries, investigate anomalies, determine root causes, and propose solutions.
• Review monthly commission payments, confirm calculations by reconciling data to source systems, and sign-off on payment integrity.
• Process adjustment requests in accordance with established documentation.
• Generate ad-hoc sales reports and analyses for leadership and business partners as required.
• Deliver formal and ad-hoc training sessions to commission-eligible associates.
• Collaborate and coordinate across financial, sales, and operational departments.
• Participate in testing system enhancements as needed.
• Support continuous improvement initiatives, take ownership of responsibilities, and meet department SLAs, goals, and objectives.
• Coordinate and complete additional projects as requested.

Required Qualifications

• One year of relevant experience, professional development, relevant college coursework, or specialized certifications.
• Proficiency in basic Excel functions, including VLOOKUP, pivot tables, data filtering, and sorting, coupled with strong data analytical skills.
• Understanding of SQL, basic query writing, and the use of pre-written templates is an advantage.
• Excellent verbal and written communication skills, effective listening skills, and the ability to manage a high volume of inquiries in a dynamic environment.
• Strong problem-solving skills, a curious mindset, and the ability to resolve complex inquiries using available resources.
• Comfort working with large datasets from multiple sources.
• Ability to comprehend compensation plan elements.
• Flexibility and adaptability to manage ambiguity, unexpected changes, and foster continuous improvement.
• Willingness to take initiative and proactively accept new projects.
• Excellent organization and time management skills.

Candidate Profile

• Motivated, high-potential performer with a self-starter attitude.
• Strong communicator with excellent interpersonal skills.
• Capable of solving complex problems and effectively managing ambiguity and unexpected change.
• Teachable and receptive to best practices and feedback for continuous improvement.
• Consistent high achiever marked by perseverance, humility, and a positive outlook when facing challenges.

Location and Work Type

This is a full-time position based in Riyadh, Riyadh, Saudi Arabia.

Application Process

Interested candidates are encouraged to apply to join Gartner's team.