Vehicle Rental Agent

About the Role
We are looking for a friendly and detail-oriented Car Rental Clerk to join our team. In this role, you will be the first point of contact for customers, helping them with vehicle rentals, reservations, and ensuring a smooth and positive rental experience.

Key Responsibilities

• Greet customers and assist with rental inquiries and reservations
• Process rental agreements, payments, and returns accurately
• Verify customer information, driver’s licenses, and insurance details
• Explain rental terms, pricing, and vehicle features
• Inspect vehicles before and after rental for cleanliness and damage
• Handle customer concerns and resolve issues professionally
• Maintain accurate records and update rental systems
• Coordinate with the operations team to ensure vehicle availability

Qualifications

• High school diploma or equivalent
• Previous experience in customer service, retail, or hospitality preferred
• Strong communication and interpersonal skills
• Basic computer skills and ability to learn rental software
• Attention to detail and ability to multitask in a fast-paced environment
• Valid driver’s license (preferred)

Skills & Competencies

• Excellent customer service
• Problem-solving mindset
• Time management and organization
• Professional appearance and attitude
• Ability to work flexible hours, including weekends and holidays

Job vacancy *Receptionist* at car rental company branches in Riyadh in different neighborhoods (Ashbelia - Qurtuba - Al-Sulaimaniya - Al-Malqa - Al-Murabba) with a requirement of one year of experience in the same field. Salary 4000-5000, working 6 days, 21 days off per year, there is a target for the branch and a percentage for the employee.

Join Our Team as a Car Rental Employee!
At VIP Car Rentals Company, we specialize in luxury car rentals. We are currently seeking a dedicated and professional Car Rental Employee to join our team in Riyadh. This position is ideal for applicants with experience in the car rental industry who are enthusiastic about providing top-notch customer service.

Responsibilities:

• Welcome customers and provide professional rental services.
• Clearly explain rental terms and conditions to customers.
• Prepare rental contracts and enter data into the approved system.
• Verify driver’s licenses and IDs to ensure compliance with requirements.
• Deliver and receive vehicles according to established protocols and document their condition.
• Coordinate vehicle return timing with customers.
• Collect payments and issue invoices as per standard policies.
• Handle customer complaints and escalate to management as needed.
• Adhere to company policies and traffic safety regulations.

Qualifications:

• High school diploma as a minimum.
• At least one year of experience in car rental (preferred).
• Valid driver's license.
• Understanding of rental contracts and traffic regulations.
• Experience with car rental systems is preferred.

Skills:

• Excellent communication skills and customer service.
• Able to upsell insurance and additional services.
• Capable of working under pressure and in shifts.
• Attention to detail and accuracy.
• Proficient in computer use and electronic systems.
• Commitment to professional appearance and conduct.

Benefits:

• Fixed salary + commissions/performance incentives.
• Shift work schedule.
• Training on approved rental systems.
• Opportunities for career development and promotion.
• Professional work environment.