Web Manager📣 Job Ad

About The Red Palace and Boutique Group

The Red Palace, an extraordinary landmark in Riyadh, is being reimagined as an ultra-luxury boutique hotel under the Boutique Group. Originally built in 1943, this historic Palace blends timeless elegance with contemporary sophistication, offering an exclusive glimpse into the Kingdom’s past. As The Red Palace prepares for its opening phase, it seeks a dedicated Web Manager to oversee its digital presence in Riyadh.

Role Summary

The Web Manager will be responsible for managing and optimizing The Red Palace’s digital web presence to ensure performance excellence, brand consistency, and a seamless user experience. This full-time role focuses on end-to-end website governance, combining technical oversight, content management, UX optimization, and cross-functional coordination to support marketing, commercial, and operational objectives within a luxury hospitality environment.

Key Responsibilities

• Manage daily operations of the Palace’s website(s), ensuring accuracy, stability, security, and uptime.
• Monitor and optimize website performance, including loading speed, responsiveness, usability, and technical health.
• Coordinate website enhancements, updates, and feature rollouts according to approved priorities and timelines.
• Oversee website content updates in collaboration with Marketing, PR, HR, and Operations teams, ensuring adherence to brand guidelines, tone of voice, and visual identity standards.
• Manage CMS platforms, ensuring content accuracy, version control, and error-free publishing.
• Implement and maintain SEO best practices to enhance search visibility and organic traffic.
• Monitor website performance using analytics tools such as Google Analytics and Search Console, preparing structured performance reports with insights and optimization recommendations.
• Continuously review and optimize user journeys to improve engagement and conversion outcomes.
• Conduct usability reviews and testing, recommending UX/UI enhancements, and ensuring intuitive navigation, clear information architecture, and effective call-to-action placement.
• Act as the primary point of contact for web developers, designers, hosting providers, and technical vendors, coordinating bug fixes, system updates, security patches, and maintenance activities.
• Ensure compliance with data protection, privacy, accessibility, and cybersecurity standards.
• Support digital marketing campaigns through landing page development and optimization.
• Coordinate website integrations with booking engines, CRM systems, payment gateways, or other platforms, ensuring alignment with the broader digital ecosystem.

Candidate Profile and Experience

The ideal candidate will possess 2-5 years of relevant experience in web management, digital marketing, or a related field, preferably within a luxury or hospitality context. Demonstrated expertise in website governance, content management systems, SEO, web analytics, and UX/UI principles is essential. Experience coordinating with technical vendors and cross-functional teams is also required.

Professional Conduct and Brand Stewardship

The Web Manager is expected to embrace and demonstrate The Red Palace’s legacy values and competencies in all internal and external interactions. This role requires acting as a custodian of brand standards across all web touchpoints, ensuring that the digital presence consistently reflects the Palace's commitment to refined hospitality and its unique heritage.

Application Information

Candidates interested in this full-time position are invited to apply. Further details regarding the application process will be provided upon inquiry.