Laundry Supervisor Six Senses Southern Dunes The Red Sea📣 Job Ad

About the Role

IHG Hotels & Resorts is seeking a Laundry Supervisor for Six Senses Southern Dunes, The Red Sea, located in Umluj, Tabuk, Saudi Arabia. This full-time position requires 2-5 years of experience in a similar capacity within luxury hotels. The role involves overseeing the efficient operation of laundry services while upholding the brand's commitment to guest experience and operational excellence.

Brand Vision and Operational Focus

The Laundry Supervisor will align with the vision of Six Senses Southern Dunes, The Red Sea, which focuses on helping guests reconnect with themselves, others, and the surrounding world. This includes embodying values such as local sensitivity, global sensibility, crafted experiences, emotional hospitality, responsibility, care, and pioneering wellness. A core aspect of this role is safeguarding the brand's pillars of Sustainability, Wellness, and Out of the Ordinary experiences, ensuring full knowledge and active participation in all brand initiatives.

Key Responsibilities

• Assume full responsibility for the efficient operation of laundry functions.
• Handle and assist in department training and orientation for all new hosts, and conduct regular trainings to improve job performance and meet service standards.
• Demonstrate to Laundry hosts how to perform each task according to service standards.
• Maintain regular and effective communication with other departments to ensure smooth laundry operations.
• Plan and coordinate daily work schedules, including special activities and reports depending on occupancy.
• Distribute and supervise daily work schedules, reports, and assignments to laundry staff.

Operational Standards and Oversight

• Supervise and inspect the work of laundry hosts, ensuring high standards of order, hygiene, sanitation, and cleanliness throughout all service areas, providing assistance when necessary.
• Ensure all equipment and machinery are cleaned, maintained in good condition, and stored correctly.
• Uphold Six Senses guidelines and standards of service and operation, striving to maintain and exceed performance benchmarks.
• Strictly adhere to LQA standards and address guest comments effectively.

Required Qualifications and Experience

• Required qualifications and technical skills for a Laundry Supervisor position.
• 2-5 years of experience in a similar role within luxury hotels, with a proven track record of results.

Location and Company Context

This full-time role is situated at Six Senses Southern Dunes, The Red Sea, in Umluj, Tabuk, Saudi Arabia, operating within the IHG Hotels & Resorts portfolio. The position requires a commitment to maintaining the high standards expected in a luxury hospitality environment.