Admin Concierge - Raffles The Red Sea📣 Job Ad

About the Role

Red Sea Global, through its subsidiary Red Sea Coastal Trading Company, is seeking a Manager - Warehouse Facilities & Operations Management. This role will oversee a new Central Distribution Centre in Umluj, Tabuk, Saudi Arabia, supporting the delivery of materials, equipment, and services for Red Sea Global's regenerative tourism projects. The position is responsible for ensuring a safe, compliant, and efficient environment for 24/7 supply chain operations, aligning with the company's commitment to efficiency, reliability, and environmental responsibility. The Red Sea Coastal Trading Company provides comprehensive supply chain management, including procurement support, transportation, inventory, warehouse management, and last-mile logistics, making this role critical for maintaining operational integrity and sustainability.

Key Responsibilities

• Oversee all hard and soft facilities management (FM) services at the Central Distribution Centre.
• Manage and monitor industrial air conditioning and climate control systems, including routine servicing and repairs.
• Ensure the maintenance, testing, and auditing of all Fire Fighting Systems, alarms, sprinklers, and suppression equipment to meet local regulatory codes.
• Coordinate preventative and corrective maintenance for building infrastructure, dock levelers, lighting, and backup power generators.
• Supervise external engineering contractors to ensure high-quality, timely repairs with minimal operational downtime.
• Manage the on-site cleaning team or third-party providers to maintain strict hygiene standards across the warehouse floor, offices, and welfare areas.
• Direct industrial, recyclable, and general waste streams, ensuring strict compliance with environmental regulations and corporate sustainability goals.
• Oversee routine monitoring and treatment programs for pest control tailored for large-scale logistics environments.
• Ensure safe access to loading bays, parking lots, and external perimeters through effective grounds maintenance.
• Serve as the primary point of contact for health, safety, and environmental (HSE) audits.
• Ensure all contractors complete risk assessments and method statements (RAMS) before commencing work.
• Maintain accurate records of statutory compliance certificates, building permits, and maintenance logs.
• Manage the site's annual FM operational budget (OpEx) and contribute to capital expenditure (CapEx) planning.
• Review contractor invoices, negotiate service level agreements (SLAs), and drive cost-saving initiatives.

Qualifications and Experience

Candidates should possess a minimum of 10 years of experience in Facilities Management, with a specific focus on large logistics centres, manufacturing hubs, or distribution warehouses. Proven experience in managing diverse teams of technical technicians and soft-service contractors is essential. The ability to respond promptly to site emergencies outside of standard working hours is also required.

Required Skills and Expertise

• Expertise in HVAC & AC Systems management and maintenance.
• Proficiency in Fire & Life Safety (FFS) systems and regulations.
• Strong capabilities in Asset Management for facilities.
• Effective Vendor Management skills.
• Experience in managing Janitorial & Cleaning services.
• Knowledge of Waste Management best practices and regulations.
• Competence in Pest Control strategies for industrial environments.
• Skills in Grounds Maintenance to ensure site accessibility and safety.
• Comprehensive understanding of Health, Safety, and Compliance requirements.
• Proficiency in Budget & Financial Control for operational and capital expenditures.
• A strong understanding of industrial HVAC systems.
• Knowledge of FFS Regulations.
• Familiarity with Automated Building Management Systems (BMS).
• Demonstrated Leadership qualities.
• Excellent Problem-Solving abilities.

Education and Additional Information

A Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field is required. Professional FM certifications such as ISO, IWFM, IFMA, or NEBOSH are highly desirable. This is a full-time position located in Umluj, Tabuk, Saudi Arabia.

About the Role

Mace, a consultancy and construction company, is seeking a Senior Construction Manager - MEP (M3) to join their team in Umluj, Tabuk, Saudi Arabia. This role is part of a major entertainment and luxury hospitality project, involving collaboration with architects and consultants. The position requires a hands-on construction management approach focused on the delivery of infrastructure and built assets. The Senior Construction Manager will oversee the delivery of all mechanical works on behalf of the client, ensuring adherence to design specifications, quality standards, safety protocols, project timelines, and contractual obligations. This role demands leadership to manage teams and coordinate stakeholders for the integration of mechanical systems, including HVAC, plumbing, fire protection, and building services.

Mace is committed to unlocking potential and redefining ambition. This role is suitable for professionals with a proven track record in managing main and subcontract packages within large-scale projects.

Key Responsibilities

• Supervise the construction delivery of all mechanical works, ensuring adherence to safety, quality, programme, and compliance standards.
• Build and maintain strong relationships with clients and stakeholders, translating project visions into actionable plans.
• Drive a health, safety, wellbeing, and quality culture across all project teams.
• Provide technical expertise, guidance, and support to foster collaboration and continuous improvement.
• Implement quality assurance processes and conduct safety audits to ensure successful project delivery and promote continuous improvement.
• Manage and oversee the commissioning processes for all mechanical systems, ensuring efficient project close-out.

Qualifications and Requirements

• A degree in Mechanical or Building Services Engineering.
• A minimum of 10 years of relevant experience.
• Proven experience in delivering various infrastructure plants, such as sewage treatment plants, RO water plants, data centers, or generator farms, across major projects.
• Extensive experience with HVAC, plumbing, fire protection, and other mechanical systems.
• Strong knowledge of health, safety, quality, and commissioning standards relevant to large-scale construction projects.
• Proficiency in stakeholder coordination, risk management, and the utilization of digital tools for planning and reporting.
• Must meet the necessary visa criteria for the Kingdom of Saudi Arabia.
• Demonstrated work experience on high-valued projects/programmes for a project management consultancy business, which is a requirement for immigration and client approval.

Required Skills

• Mechanical Works Supervision
• Client and Stakeholder Relationship Management
• Health, Safety, Wellbeing, and Quality Culture Leadership
• Technical Expertise and Guidance
• Quality Assurance and Safety Audits
• Continuous Improvement Methodologies
• Commissioning Processes Management
• Project Close-out Procedures
• Expertise in HVAC, Plumbing, and Fire Protection Systems
• Experience with various Building Services
• Infrastructure Plants Delivery
• Stakeholder Coordination
• Risk Management
• Proficiency in Digital Tools for Planning and Reporting

Work Environment and Company Information

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. Mace is an inclusive employer committed to a safe, diverse, and inclusive working environment, recognizing the importance of well-being. The company focuses on delivering on client promises, building long-term relationships, influencing positive industry outcomes, adhering to compliance obligations, and championing a continuous improvement culture.

About the Role

Raffles Hotels & Resorts is seeking a highly experienced Butler to join the pre-opening team at Raffles The Red Sea. This new ultra-luxury destination is part of Saudi Arabia's Red Sea Project, offering guests a refined experience that combines Raffles' service standards with the natural environment and sustainability principles of Red Sea Global. As a Butler, you will serve as the primary point of contact for guests, ensuring their stay is seamless, intuitive, and personalized from pre-arrival to departure, embodying the brand's philosophy of "Emotional Luxury." The Raffles & Fairmont The Red Sea complex will feature 361 rooms, 11 dining concepts, and a spa. This role is key to creating personalized guest experiences and fostering a culture of storytelling around the resort's offerings.

Key Responsibilities

• Act as the primary point of contact for guests, providing intuitive and personalized assistance from pre-arrival to departure.
• Facilitate seamless check-in and check-out experiences within the privacy of the guest’s villa or suite.
• Oversee professional packing and unpacking services, garment pressing, and shoe shining to high luxury standards.
• Manage in-villa dining experiences, including the service of afternoon tea, evening canapés, and private meals, ensuring excellence in presentation.
• Anticipate guest preferences to curate personalized guest journeys and itineraries, fostering a culture of storytelling around the resort's offerings.
• Ensure seamless coordination with Culinary, Housekeeping, and Concierge teams to enhance guest experiences across all touchpoints.
• Uphold the brand's "Emotional Luxury" philosophy, ensuring every guest interaction is characterized by graciousness and sophistication.
• Maintain hygiene, safety, and service standards in line with Raffles and Accor policies.
• Integrate the resort's sustainability ethos into daily operations, ensuring mindful use of resources and promotion of local cultural experiences.

Qualifications and Requirements

• Bachelor's degree in hospitality management or a related field.
• Minimum of 4-6 years of experience in luxury hospitality, with specific experience in Butler service or Front Office management within a luxury hotel or resort.
• Experience in a pre-opening environment is highly desirable.
• Deep understanding of luxury service etiquette and the cultural values of the Kingdom of Saudi Arabia.
• Understanding of Ultra-Luxury guest expectations and brand alignment.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with luxury standards.

Required Skills

• Strong leadership, communication, and guest relations skills.
• An extreme eye for detail.
• Proficiency in Butler service and Front Office management.
• Experience in project coordination, scheduling, and document control during pre-opening stages.
• Fluent in English; Arabic and other languages are considered a significant asset.

Work Environment and Location

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. The role requires 5-10 years of relevant experience. Candidates should possess a strong understanding of ultra-luxury guest expectations and be aligned with the brand's ethos. The ability to contribute to project coordination, scheduling, and document control during the pre-opening phase is highly valued.