Ticket Clerk Jobs in Riyadh

Job Objective:

To act as the welcoming front and financial officer, in addition to directly supervising the workflow within the "Children's Island", to ensure the highest standards of service and safety for children and their families, and to guide the team to deliver outstanding performance.

Tasks and Responsibilities:

• Financial Tasks: Managing the cashier system, issuing tickets, accurately processing payments, and preparing daily sales reports (DSR) at the end of the shift.

• Field Supervision: Monitoring the performance of employees in the play area, ensuring everyone adheres to the work schedule, uniform, and teamwork spirit.

• Customer Experience: Welcoming visitors and intelligently solving complex customer issues, ensuring parents' satisfaction with the level of service.

• Quality Control: Ensuring facility cleanliness, safety of the games, and readiness of the branch to receive visitors at all times.

• Training: Guiding new employees and familiarizing them with the established work method in "Children's Island".

Requirements and Conditions:

• Personality: A leadership personality, tactful, and capable of making quick decisions under pressure.

• Experience: Previous experience in the entertainment or retail sector (preferably with previous experience as a cashier or supervisor).

• Technical Skills: Excellent skill in using point of sale (POS) systems and basic computer programs.

• Spirit: High positive energy and ability to interact with children in a cheerful and patient manner.

• Commitment: Ability to efficiently manage evening shifts and weekends.

Benefits:

• Attractive basic salary + performance-related incentives and target achievement.

• A professional work environment that offers you the opportunity for administrative growth.

• Medical and social insurance.

Application Information:

• Location: Riyadh - Granada Mall - Children's Island branch.

• Interviews: Personal attendance at the branch or contact for the interview.

We are looking for a professional receptionist to join our team, who will be responsible for receiving and directing visitors and clients, answering and transferring phone calls to the relevant departments, in addition to organizing appointments, managing administrative correspondence, and working in marketing. The ideal candidate must have excellent communication skills, the ability to handle basic computer systems, and maintain a professional appearance. We offer a comfortable work environment and professional development opportunities with a competitive salary and additional benefits.

Job Opportunity: Receptionist (Mixed Gym) 🏋️‍♀️✨
[Max Perform Lab] announces the opening of recruitment for a receptionist to join our creative team!
📍 Requirements:

• Politeness in dealing and a positive spirit.
• Proficiency in using a computer.
• Passion for the sports field.

We are looking for an outstanding employee

to work in customer service and manage a photography studio

Requirements:
• Smart and has a strong personality
• Tolerates work pressure and knows how to act
• Excellent style in dealing with customers
• Organized and quick to accomplish
• Manages theme coordination, the team, and daily work
• Available and committed to work
• Flexible and fulfills all work requirements responsibly

• Solves problems and knows how to manage situations

Location:

Al-Narjis neighborhood – Riyadh

Working hours:

From 2:00 PM to 10:00 PM

Salary:
Starts from 3000 Riyals

Increases after the first month based on experience and commitment

For communication:
Please send your CV via WhatsApp

05********

We are looking for a person to be

the right hand in managing and organizing the studio

• Receiving clients and visitors and welcoming them.
• Answering phone calls, WhatsApp messages, and emails.
• Registering new members and renewing subscriptions.
• Monitoring client attendance and managing bookings and appointments.
• Collecting fees and issuing invoices according to approved procedures.
• Providing information about courses, sports programs, and offers.
• Coordinating with trainers and management regarding schedules and updates.
• Maintaining the confidentiality of client data.
• Preparing daily reports regarding attendance and sales.
• Maintaining cleanliness and organization.

About the Role

2P Perfect Presentation is seeking a Customer Service - English Agent to join our team in Riyadh, Saudi Arabia. This role is designed for a proactive, solutions-oriented individual passionate about delivering exceptional customer service. As a CX Agent, you will play a key role in ensuring clients have a seamless and positive interaction with our company.

Key Responsibilities

• Design and implement customer journey mapping to optimize the end-to-end customer experience, identifying pain points and opportunities for improvement.
• Serve as the primary point of contact for clients, ensuring their needs are fully understood and addressed in a timely manner to meet and exceed expectations.
• Proactively resolve escalations related to BPO (Business Process Outsourcing) or call center operations, ensuring that issues are addressed quickly and effectively.
• Regularly engage with clients to gather feedback on their experience and align solutions with their evolving needs and business objectives.
• Collaborate with internal teams to ensure customer feedback is used to enhance products and services.
• Maintain a high standard of customer service by addressing all inquiries and issues with professionalism and empathy.
• Ensure a positive experience for customers at all touchpoints, from initial contact through to resolution and follow-up.
• Monitor and track performance metrics, such as response time, resolution time, and customer satisfaction, ensuring consistent improvement.

Qualifications and Requirements

• Fluent in English (both written and spoken).
• A Bachelor's degree with an English background is considered a plus.
• 1-3 years of experience in customer service or customer experience roles.
• Experience with customer service platforms and CRM tools.
• Strong written and verbal communication skills in English.
• Ability to explain technical information clearly to non-technical customers.
• Capacity to think critically and resolve complex issues efficiently.
• Ability to handle challenging situations with professionalism and empathy.
• Strong customer service orientation with a focus on delivering high-quality solutions.
• Ability to maintain a positive attitude and ensure customer satisfaction in all interactions.
• Ability to work effectively in a team environment and collaborate with various departments, including technical and support teams.
• Strong attention to detail with the ability to manage multiple tasks and priorities.

Required Skills

• Customer Service
• Customer Experience Management
• Customer Journey Mapping
• Issue Resolution
• BPO Operations
• Feedback Gathering
• Professionalism
• Empathy
• Performance Metrics Monitoring
• CRM Tools
• Written Communication
• Verbal Communication
• Technical Explanation
• Critical Thinking
• Problem-Solving
• Customer-Centric Mindset
• Collaboration
• Teamwork
• Organizational Skills
• Attention to Detail
• Task Management
• Priority Management

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity for individuals with 0-1 years of experience to develop within a customer-centric environment.