General Security Manager📣 Job Ad

Join Grand Hyatt as a Cluster Security Manager!
At Grand Hyatt, we are committed to providing our guests with the highest levels of service and security. As a Cluster Security Manager, you will play a vital role in ensuring the safety and security of our hotel facilities in accordance with Hyatt International's Corporate Strategies and brand standards.

Key Responsibilities:

• Oversee and ensure operational effectiveness within the security department.
• Develop, implement, monitor, and evaluate safety and security protocols including fire safety and asset protection.
• Lead security staff and ensure compliance with safety standards set by the hotel and regulatory authorities.
• Collaborate with management to align security initiatives with business objectives.
• Ensure staff training in emergency response and safety procedures.

Qualifications:

• Professional diploma or certificate in Safety and Security.
• Minimum of 2 years of experience as a Security Manager or Assistant Security Manager in a larger operation.
• Strong operational and administrative skills.
• Ability to make sound decisions quickly, effectively, and efficiently in a fast-paced environment.

Become a part of our diverse and dynamic team at Grand Hyatt and help maintain our high standards of security and excellence!

About the Role
You will be responsible for providing an excellent and consistent level of administrative support to your customers. The Human Resource Coordinator plays a crucial role in assisting the Human Resources Manager in the efficient running of the Human Resources Department.

Key Responsibilities

• Provide administrative support to the HR department.
• Assist in recruitment processes and employee onboarding.
• Maintain HR records and documentation.
• Support the implementation of HR policies and procedures.

Qualifications

• University Degree/Diploma – preference given to Human Resources or business-related degrees.
• Experience in hotel-related operational positions is an advantage.

Join Red Sea Global as a Customer Care Representative!

At DMC, a subsidiary of Red Sea Global, we pride ourselves on delivering exceptional service to our guests from initial inquiries to final bookings. Our dedicated customer care team operates around the clock to enhance the guest experience through seamless logistics and high-quality support.

Job Purpose:
Assist in delivering exceptional service by coordinating logistics, managing guest interactions, and ensuring service quality across departments.

Job Responsibilities:

• Coordinate with the Reservations team and service providers to ensure accurate bookings.
• Develop guest-facing communications to enhance experiences.
• Process bookings and manage inquiries through various channels.
• Provide warm welcomes and assist with arrivals and special needs.
• Document and update guest information accurately.
• Participate in alignment and management meetings to address operational issues.
• Analyze guest feedback to propose service improvements.

Technical Competencies:

• Proficiency in Booking & Reservation Systems
• Strong Customer Communication Skills
• Data Management Expertise
• Operational Coordination Ability