Hostess Four Seasons Resort and Residences Red Sea📣 Job Ad

About the Role

Four Seasons Resort and Residences Red Sea, located in Umluj, Saudi Arabia, is seeking a Hostess to join their team. This full-time position is responsible for being the initial point of contact for guests, ensuring a welcoming atmosphere and an efficient seating process.

Key Responsibilities

• Greet guests in a friendly and professional manner upon arrival.
• Manage reservations and walk-in guests effectively.
• Escort guests to their tables and present menus.
• Coordinate with servers to manage table availability and turnover.
• Maintain a clean, organized, and welcoming entrance area.
• Handle guest inquiries, manage wait times, and address special requests.
• Answer phone calls and manage booking systems.
• Assist in maintaining guest satisfaction throughout their visit.
• Thank guests upon departure and invite them to return.

Qualifications and Experience

This role requires individuals with 0-1 years of experience. Previous experience in hospitality or customer service is preferred. Fluency in English is required, and proficiency in Arabic is also necessary. Additional languages are considered advantageous.

Required Skills and Attributes

• Strong communication and interpersonal skills.
• Professional appearance and a friendly demeanor.
• Ability to multitask and maintain organization in a fast-paced environment.
• Basic computer skills; experience with reservation systems is a plus.

Work Schedule and Location

This is a full-time position. The role requires flexibility to work shifts, including weekends and holidays. The work location is at the Four Seasons Resort and Residences Red Sea in Umluj, Saudi Arabia.