Hostess📣 Job Ad

Role Overview

Hilton Riyadh Hotel & Residences is seeking a Hostess to join our team in Makkah. This full-time position is central to delivering exceptional guest experiences by providing attentive service and ensuring a welcoming atmosphere. The Hostess plays a key role in making every guest's stay memorable through warm hospitality and efficient service.

Primary Responsibilities

• Serve guests in a friendly, timely, and efficient manner to ensure an excellent Guest and Member experience.
• Manage guest queries promptly and courteously.
• Maintain extensive knowledge of all menu offerings and products.
• Possess a good understanding of the restaurant's seating arrangements.

Operational Duties and Compliance

• Follow correct reporting procedures for any issues encountered.
• Adhere to Hilton Grooming standards, including uniform dress code, cleanliness, and personal hygiene.
• Assist callers courteously and promptly, taking legible and accurate messages for the appropriate person without delay.
• Comply with hotel security, fire regulations, and all health and safety legislation.

Desired Attributes

Candidates for this role should embody the core values that guide success at Hilton. We look for individuals who demonstrate:

• A passion for spreading the light and warmth of Hospitality.
• Integrity and a commitment to doing the right thing.
• The ability to inspire others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A strong sense of Ownership and accountability.
• A focus on the present, applying urgency and discipline to every moment.

About Hilton Riyadh Hotel & Residences

Hilton is dedicated to delivering memorable experiences for every guest. Joining our Hotels team means contributing to a culture where exceptional hospitality is paramount, ensuring every interaction brightens a guest's day.

Work Setting

This is a full-time position located in Makkah. We invite qualified candidates who meet the outlined responsibilities and attributes to apply.