Customer Service Representative

Join Kempinski Hotels as a Waiter!

We are seeking dedicated individuals who embody professionalism and hospitality to join our Food & Beverage team at our luxurious hotel in Yanbu, Saudi Arabia. As a Waiter, you'll play a crucial role in delivering the ultimate dining experience to our guests.

Key Responsibilities:

• Provide courteous and efficient service to guests while adhering to hotel standards.
• Maintain high personal hygiene and appearance while in uniform.
• Demonstrate knowledge of food and beverage items and perform upselling techniques.
• Ensure the cleanliness and organization of the work area at all times.
• Handle guest inquiries and complaints with professionalism and follow up as necessary.
• Participate in team meetings and training sessions to enhance service quality.

Please be prepared to be a proactive team player who can adapt to the dynamic needs of our guests and hotel operations. We value your commitment to excellence and look forward to welcoming you to our team!

Join Kempinski Hotels as a Restaurant Manager!
In this exciting role, you will be responsible for creating an outstanding guest experience by effectively managing a service team in collaboration with our culinary professionals.

Key Responsibilities:

• Adhere to all hotel policies, specifically regarding fire safety and hygiene regulations (HACCP).
• Drive sales to maximize the outlet's full potential and adhere to the budget.
• Maintain high standards of product and service quality.
• Explore opportunities for business development and innovation in the outlet.
• Foster internal talent growth and implement development initiatives.
• Provide consistent feedback and conduct annual performance appraisals for outlet employees.

Skills, Knowledge and Expertise:
EDUCATION: BA/BSc in Hospitality Management or a related field.
EXPERIENCE: Minimum 2 years in an F&B management role, preferably within a 5-star hotel chain.
LANGUAGE: Excellent verbal and written skills in local language and English; proficiency in additional languages is beneficial.
COMPETENCIES: Strong organizational, time management, and communication skills; ability to work independently and thrive under pressure; applies professional and ethical standards consistently.

Join us and lead our Food & Beverage team at Kempinski Hotels, where luxury and exceptional service are standard!

Join our team as a Content Creator!
We are looking for a talented Content Creator to produce high-quality content across various platforms, including blogs, social media, videos, and other digital media. You will collaborate with our marketing and design teams to develop effective content strategies that align with our brand voice and objectives.

Responsibilities:

• Create engaging and original content for multiple platforms, including websites, blogs, social media, email newsletters, and video channels.
• Research industry trends, audience preferences, and competitive landscape to inform content creation and strategy.
• Collaborate with marketing and design teams to develop content plans and ensure alignment with overall brand strategy.
• Optimize content for SEO and track performance metrics to assess content effectiveness.

Requirements:

• Bachelor’s degree in Marketing, Communications, Journalism, or a related field, or equivalent experience.
• Proven experience as a Content Creator, Writer, or similar role with a strong portfolio of content examples.