Customer Service Representative

Join Our Team as a Waiter at Kempinski Hotels
At Kempinski Hotels, we are dedicated to providing exceptional service and creating unforgettable experiences for our guests. As a Waiter, you will play a crucial role in ensuring that our guests enjoy their dining experience to the fullest. Your efforts will contribute significantly to our commitment to excellence and luxury.

Key Responsibilities:

• Provide courteous and professional service to guests.
• Maintain high standards of personal appearance and hygiene as per the hotel’s dress code and grooming standards.
• Be knowledgeable about the services and products offered, including all food and beverage items.
• Perform upselling and suggest alternatives to enhance the dining experience.
• Monitor operating supplies and equipment to reduce wastage.
• Ensure that the workplace is kept clean and organized.
• Handle guest inquiries and complaints with efficiency.
• Adhere to all hotel policies, including health and safety regulations.
• Attend staff meetings and contribute to team training.
• Perform opening and closing procedures for the outlet.

Your Profile:
We are looking for enthusiastic individuals who are ready to deliver a high level of service. Your motivation and positive attitude will contribute to the warm atmosphere at Kempinski Hotels.

Application Deadline: 11 March 2026
We look forward to welcoming you to our team and sharing the luxurious world of Kempinski Hotels with you.

Join the QIMA Team as a Translator!
At QIMA, we are dedicated to delivering trustworthy quality assurance services that safeguard consumer products across the globe. As part of our Consumer Goods Division, we seek a skilled Translator and Interpreter proficient in English and Chinese to facilitate communication between our Factory Auditors and factory personnel.

Key Responsibilities:

• Translation of Written Documents: Accurately translate audit reports, technical documents, and policies between English and Chinese.
• Interpretation in Audits: Provide real-time interpretation during factory visits and meetings.
• Language Support: Assist auditors in understanding Chinese language documents and cultural nuances.
• Communication Liaison: Ensure smooth communication between English-speaking auditors and Chinese-speaking personnel.
• Documentation: Maintain records of all translated documents and interpretation sessions.
• Cultural Sensitivity: Demonstrate professionalism and respect in diverse cultural interactions.

Qualifications:

• Proficiency in English and Chinese with exceptional communication skills.
• Experience in translation and interpretation, preferably in corporate settings.
• Strong interpersonal skills and attention to detail.
• Bachelor's degree in Translation, Linguistics, or related field is preferred.
• Certification in translation and interpretation is a plus.

Become a part of a transformative team committed to delivering excellence!

Join JABA as an Operations Manager!
We are looking for a highly motivated Operations Manager to lead and oversee daily operations for a growing events and activities company in Yanbu. This role is responsible for ensuring smooth execution of events, exceptional guest experiences, and operational excellence across all activities.

Key Responsibilities:

• Oversee daily operational activities and event execution.
• Lead and manage the operations team including supervisors, coordinators, and guides.
• Ensure the highest standards of safety, service quality, and operational efficiency.
• Manage scheduling, logistics, and resource allocation for events and activities.
• Monitor operational performance and report key KPIs to senior management.
• Coordinate with vendors, partners, and local stakeholders.

Requirements:

• Bachelor’s degree in Business Administration, Hospitality, Tourism, or a related field.
• 5+ years of experience in operations management (events, tourism, or hospitality preferred).
• Strong leadership and team management skills.
• Excellent problem-solving and organizational abilities.
• Fluent in English (Arabic is a plus).
• Valid driver’s license.