Senior IT System Analyst📣 Job Ad

About the Role

Yanbu Aramco Sinopec Refining Company (YASREF) Ltd. is seeking a Senior IT System Analyst to join its team in Yanbu, Saudi Arabia. This full-time position is responsible for providing professional support across a range of IT programming, application, and operational tasks. The role involves designing, documenting, and coding program logic, as well as offering technical training, guidance, and resource support to end-users and department staff. This position is key to supporting and enhancing existing applications, planning and executing IT programs aligned with YASREF's strategies, and engaging in technical discussions to ensure optimal technical solutions.

The Senior IT System Analyst will provide guidance and solutions for project implementation challenges, contributing to the smooth operation and continuous improvement of YASREF's IT systems. This role requires a proactive approach to identifying areas for modification and improvement in both existing and new applications.

Key Responsibilities

• Provide professional support for IT programming, application, and operation tasks, including designing, documenting, and coding program logic.
• Offer technical training, guidance, and resource support to end-users and proponent department staff.
• Support and enhance existing applications to ensure optimal performance.
• Assist in planning, execution, and implementation of IT programs in compliance with YASREF's strategies and operational priorities.
• Engage in technical discussions with stakeholders to ensure the provision of optimal technical solutions.
• Provide guidance and solutions to resolve project implementation problems.
• Develop existing applications and contribute to new application creation by analyzing areas for modification and improvement.
• Develop new routine applications to meet specific customer requirements.
• Research, design, develop, and test operating system-level software, compilers, network distribution software, and computing applications.
• Set operational specifications and formulate/analyze software requirements, potentially designing embedded systems software.
• Apply principles of computer science, engineering, and mathematical analysis to IT challenges.
• Document current state architecture, design ideal state architecture, and develop plans for deploying new solutions to meet business needs.
• Create, update, and maintain a roadmap for application software development, prioritizing work according to business requirements.
• Perform analysis and make recommendations requiring high technical competency.
• Design databases and define data dictionary criteria.
• Perform complex programming tasks, including designing, documenting, and coding program logic.
• Define system requirements, priorities, and viable alternatives.
• Coordinate staff efforts to assess, install, test, and maintain computer software systems.
• Coordinate conversions and upgrades to vendor systems.
• Act as a project lead, directing IT systems analysts and providing coordination on assigned projects.
• Develop user documentation and departmental policies and procedures impacting application system use.
• Monitor system releases and assess their applicability to the organization.
• Maintain Standard Operating Procedures for all technology systems and processes.
• Provide logs and reports to support internal investigations.
• Manage escalations and provide Subject Matter Expert support for recurring incidents.
• Monitor systems and user behavior, reporting any suspicious activity.
• Design and perform applications software tests and respond to user emails to diagnose and correct performance issues.
• Monitor, identify, and correct software defects to maintain fully functioning applications.
• Conduct horizon scanning, explore external developments, and evaluate their potential impact or usefulness to the organization.
• Ensure operational compliance, identify non-compliance with organizational policies and procedures, and report/correct such issues.
• Manage workstreams or small projects within transformational change programs, ensuring integration with related projects.
• Ensure compliance with all cybersecurity guidelines and procedures regarding change control, security, auditing, release, configuration, problem, and incident management.
• Monitor daily operational activities, evaluate overall performance by gathering, analyzing, and interpreting data and metrics.
• Provide regular updates to Senior Management.
• Provide end-user training on systems and procedures as needed.
• Establish plans and ensure team adherence for successful project delivery within agreed timelines.
• Perform other job-related duties as assigned by the direct Supervisor.

Qualifications and Requirements

• Bachelor’s Degree in Computer Science, IT, Computer Engineering, or equivalent.
• Professional certification in Data Analytics, Data Security, Information System Solution Architect, IT Network, IT Audit, or equivalent.

Required Skills and Competencies

• IT programming, application, and operation tasks
• Designing, documenting, and coding program logic
• Technical training, guidance, and resource support
• Application support and enhancements
• Planning and execution of IT programs
• Technical discussions and solution provision
• Resolving project implementation problems
• Analyzing and identifying areas for application modification and improvement
• Developing new routine applications
• Research, development, and testing of operating system-level software, compilers, and network distribution software
• Setting operational specifications and formulating/analyzing software requirements
• Designing embedded systems software
• Applying principles of computer science, engineering, and mathematical analysis
• Documenting current state architecture and designing ideal state architecture
• Developing plans and solutions for deploying new solutions
• Creating, updating, and maintaining roadmaps for application software development
• Prioritizing development work in line with business requirements
• Performing analysis and making recommendations with high technical competency
• Database design and data dictionary criteria definition
• Defining system requirements, priorities, and viable alternatives
• Coordinating staff efforts for software system assessment, installation, testing, and maintenance
• Coordinating conversions and upgrades to vendor systems
• Project leadership and directing IT systems analysts
• Providing leadership and coordination on projects
• Developing user documentation and departmental policies and procedures
• Monitoring system releases and assessing applicability
• Maintaining Standard Operating Procedures for technology systems and processes
• Providing logs and reports for internal investigations
• Managing escalations and providing Subject Matter Expert support
• Monitoring systems and user behavior for suspicious activity
• Designing and performing applications software tests
• Responding to user emails for issue diagnosis and correction
• Identifying and correcting software defects
• Conducting horizon scanning and evaluating external developments
• Ensuring operational compliance and reporting/correcting non-compliance
• Managing workstreams or small projects within transformational change programs
• Applying structured change management methodologies
• Ensuring compliance with cybersecurity guidelines and procedures (change control, security, auditing, release, configuration, problem, and incident management)
• Monitoring daily operational activities and evaluating overall performance
• Gathering, analyzing, and interpreting data and metrics
• Providing regular updates to Senior Management
• Providing end-user training on systems and procedures
• Establishing plans and ensuring team adherence for project delivery
• Communication
• Problem-solving
• Leadership

Work Environment and Location

This is a full-time position based in Yanbu, Al Madinah, Saudi Arabia, with the primary city of operation being Yanbu.