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About Accor

Accor is a global hospitality group comprising over 45 brands, 5,500 hotels, 10,000 restaurants, and various lifestyle destinations. The group emphasizes responsible hospitality and fosters an environment for professional development and advancement. Accor values the contributions of its team members in creating positive and memorable experiences for guests, colleagues, and the planet.

The Role of Food & Beverage Supervisor

Accor is seeking a Food & Beverage Supervisor to oversee daily operations and ensure high service standards. This full-time position requires 2-5 years of experience in a relevant field. The supervisor will play a key role in leading the F&B team and maintaining operational excellence in line with brand standards.

Key Responsibilities

• Supervise daily food and beverage operations to ensure smooth and efficient service delivery.
• Lead, motivate, and support the F&B team to provide exceptional guest experiences.
• Ensure that service standards are consistently maintained in accordance with Sofitel brand guidelines.
• Monitor staff performance, attendance, grooming, and adherence to hotel policies.
• Address guest feedback and resolve complaints professionally and promptly.
• Ensure proper restaurant setup, cleanliness, hygiene, and safety standards are upheld.
• Monitor the quality, presentation, and service delivery of food and beverages.
• Assist in staff training, scheduling, and performance evaluations.
• Monitor stock levels, inventory, and operating supplies.
• Support revenue generation through upselling and promotional activities.
• Coordinate effectively with the kitchen and other departments to ensure seamless operations.
• Assist in controlling operational costs and achieving departmental targets.

Qualifications and Experience

• A minimum of 2-5 years of experience in a Food & Beverage supervisory role or similar capacity.
• Demonstrated ability to lead and motivate a team.
• Strong understanding of food and beverage operations, quality control, and service standards.
• Proficiency in handling guest relations and resolving issues.

Work Environment

This is a full-time position within a hotel that is part of the Accor network. The role involves working in a dynamic hospitality environment focused on delivering high-quality guest experiences and maintaining brand standards.

Application Process

Candidates interested in this opportunity are encouraged to apply. The salary for this position will be discussed during the interview process.