Career Opportunities: Assistant IT Manager📣 Job Ad

About Shangri-La Jeddah

Shangri-La Jeddah is located on the new Jeddah Waterfront along the shores of the Red Sea. The hotel features stylish interiors and offers a dedicated Kids Club and supervised play area, alongside various dining concepts.

Role Overview: Assistant IT Manager

The Assistant IT Manager is responsible for the day-to-day operations of the Information Technology Department. This role involves collaborating with the Information Technology Manager to ensure smooth departmental functioning, assisting in hardware maintenance programs, and establishing procedures for system interruptions. The Assistant IT Manager also supports data storage security and protection efforts. This is a full-time position requiring 3 years of experience.

Key Responsibilities

• Ensure the operational status of critical hotel application systems, including Opera PMS, Infrasys POS, Call Accounting System, Check EAM, and Messaging System, along with associated hardware.
• Address user-reported Information Technology problems related to both hardware and application systems.
• Ensure proper implementation of daily standard Information Technology operating procedures, including checklists and adherence to new requirements.
• Develop new application systems and enhance existing ones to benefit departmental operations and the hotel.
• Identify and propose improvements for Information Technology-related areas, providing feedback and recommendations to management.
• Adhere to the Guiding Principles and Core Values of Shangri-La Hospitality.
• Promote environmental responsibility, including waste reduction, recycling, and reuse.
• Familiarize with and apply CSR initiatives, policies, procedures, guidelines, rules, and regulations, including those of local and national government.
• Ensure compliance with and application of all CSR job-related decisions and activities to achieve the hotel's CSR goals and objectives.

Application Process

Shangri-La Hotel is an equal opportunity employer and welcomes applications from all qualified candidates. All information provided by applicants will be treated confidentially and used solely for recruitment purposes. Only successful candidates will be contacted.