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Contract TypeFull-time
Workplace typeOn-site
LocationSaudi Arabia

Job Description

About Rosewood AMAALA

Rosewood AMAALA is committed to creating environments where people and place enrich one another, aiming to set new benchmarks for positive impact. As part of the Rosewood Hotel Group, the company focuses on curating experiences that honor the unique character of each location.

The Role of Hostess

As a Hostess, you will serve as the initial point of contact for guests visiting dining venues at Rosewood AMAALA in Saudi Arabia. This full-time position involves creating welcoming first impressions and managing the guest experience from arrival. You will report to the Team Leader within the Food & Beverage department.

Key Responsibilities

  • Welcome, greet, and escort guests with professionalism to ensure a smooth arrival.
  • Manage restaurant reservations, seating arrangements, guest preferences, and inquiries accurately using the reservation system.
  • Coordinate with service teams to optimize table allocations, ensure restaurant readiness, and maintain service flow during each shift.
  • Anticipate guest needs, respond promptly to requests, and resolve concerns professionally to enhance guest satisfaction.
  • Monitor outlet presentation, cleanliness, menu availability, and operational standards to ensure a refined dining environment.
  • Support daily restaurant operations, maintain compliance with Forbes, LQA, brand, and safety standards, and provide operational leadership in the absence of the Team Leader.

Team and Operational Context

This role is an integral part of the Food & Beverage team, contributing to memorable dining experiences. You will work closely with restaurant leadership and service teams to ensure seamless operations, effective guest engagement, and consistent adherence to high service standards across the outlet. The position requires upholding the luxury hospitality standards of Rosewood AMAALA.

Benefits and Professional Growth

Rosewood AMAALA offers a benefits package that includes medical coverage, complimentary room nights, and opportunities for learning and development. Associates also have access to global career opportunities within the Rosewood Hotel Group. Benefits and leave provisions are provided in accordance with applicable Saudi Arabian labor laws and company policies.

Commitment to Diversity and Inclusion

Rosewood Hotel Group values the contributions of its associates and fosters an environment that encourages authenticity. The company is committed to reflecting and honoring the history, culture, and geography of its destinations. Its Diversity, Equity, and Inclusion (DEI) strategy supports the building of genuine, long-lasting relationships within the team and with guests.


Requirements

  • For Saudis Only
  • No experience required

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