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Contract TypeFull-time
Workplace typeOn-site
LocationSaudi Arabia

Job Description

About The Ritz-Carlton Hotel Company, *

The Ritz-Carlton Hotel Company, * operates over 100 award-winning properties globally, recognized for delivering luxury service. The company emphasizes creating memorable guest experiences and fostering a culture where employees are empowered. As part of Marriott International's portfolio of brands, The Ritz-Carlton focuses on upholding its "Gold Standards" as the foundation of its service and culture.

Role Summary

The Hostess (Saudi National) role at The Ritz-Carlton in the Red Sea region is a full-time position requiring 0-1 years of experience. This role is central to creating a memorable dining experience for guests, extending beyond basic food service to encompass comprehensive guest interaction and service delivery. The Hostess ensures that every guest interaction reflects the high standards of The Ritz-Carlton.

Key Responsibilities

  • Initiating and delivering a range of services to ensure guest dining satisfaction.
  • Setting tables and preparing dining areas for guests.
  • Communicating effectively with kitchen staff regarding orders and guest needs.
  • Interacting with and serving guests throughout their meal.
  • Cleaning work areas and maintaining supplies.
  • Upholding company policies, procedures, and quality standards.
  • Ensuring a professional appearance and communication style.
  • Delivering the "Gold Standards" of The Ritz-Carlton consistently and thoughtfully.

Work Environment and Physical Requirements

This role operates in a dynamic hospitality environment. The Hostess will be required to stand, sit, or walk for extended periods, including moving over various surfaces. Responsibilities include managing menus, which involves reading and visually verifying information. The position also requires physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance, and up to 50 pounds with assistance. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, are also part of the role's physical demands.

Qualifications

  • Saudi National.
  • 0-1 years of experience in a related field.
  • Ability to maintain a safe workplace.
  • Adherence to company policies and procedures.
  • Commitment to upholding quality standards.
  • Professional uniform, personal appearance, and communication skills.

Company Culture

The Ritz-Carlton fosters a culture where employees are encouraged to be creative, thoughtful, and compassionate. Joining The Ritz-Carlton means becoming part of a global team that values professional growth and a sense of belonging. Employees are expected to learn and exemplify the "Gold Standards," including the Employee Promise, Credo, and Service Values, which guide daily operations and contribute to the brand's reputation as a leader in luxury hospitality.


Requirements

  • For Saudis Only
  • No experience required

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