Hygiene & Culinary Administrative Supervisor Saudi National

About The Ritz-Carlton

The Ritz-Carlton operates over 100 award-winning properties globally, focusing on delivering exceptional guest experiences. The company emphasizes its "Gold Standards" as foundational principles guiding daily operations and service excellence. As part of Marriott International, The Ritz-Carlton fosters a culture that values creativity, thoughtfulness, and compassion among its hospitality professionals.

Role Summary

The Hygiene & Culinary Administrative Supervisor - Saudi National ensures the consistent delivery of The Ritz-Carlton's Gold Standards. This full-time role involves administrative support for hygiene and culinary operations, maintaining records, handling communications, and supporting team objectives. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Enter and retrieve information from computer databases to update records, files, and reservations, and respond to inquiries.
• Transmit information and documents using computer, mail, or facsimile machines.
• Operate standard office equipment.
• Prepare documents such as letters and memos using word processing, spreadsheet, database, or presentation software.
• Manage incoming and outgoing mail, including date stamping and distribution.
• Create and maintain both computer-based and paper-based filing and organization systems for various records and reports.
• Compile, copy, sort, and file records related to office activities and business transactions.
• Locate work-related information using computers and point-of-sale systems.

Operational Duties

• Adhere to all company policies and procedures.
• Maintain a clean and professional uniform and personal appearance.
• Ensure confidentiality of proprietary information and safeguard company assets.
• Welcome and acknowledge guests in accordance with company standards.
• Anticipate and address guests’ service needs, including assisting individuals with disabilities.
• Express genuine appreciation to guests.
• Communicate professionally and clearly with others.
• Prepare and review written documents for accuracy and completeness.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships and support team goals.
• Listen and respond appropriately to concerns from other employees.
• Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
• Execute other reasonable job duties as requested by supervisors.

Qualifications and Experience

• 2-5 years of experience in a relevant administrative or supervisory role.
• Proficiency in using computer databases, word processing, spreadsheet, and presentation software.
• Ability to operate standard office equipment.
• Strong organizational and communication skills.
• Commitment to upholding service standards and maintaining confidentiality.

Commitment to Diversity

The Ritz-Carlton, as part of Marriott International, is an equal opportunity employer. The company is dedicated to fostering an inclusive environment where the diverse backgrounds, talents, and experiences of all associates are valued and celebrated. Discrimination on any protected basis, including disability or veteran status, is not practiced.