Spa Service Expert

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Spa Service Expert to join its team in the Red Sea region. This full-time role is essential in supporting various fundamental aspects of the spa, focusing on creating a positive and memorable experience for guests through spa services.

Key Responsibilities

• Promoting spa services and retail sales to guests.
• Scheduling and confirming guest appointments efficiently.
• Answering guest inquiries regarding available services.
• Registering guests and processing payments accurately.
• Ensuring all guest interactions and transactions contribute to a positive experience.

Work Environment and Expectations

The Spa Service Expert is expected to maintain a professional demeanor at all times, including adherence to company policies and procedures, quality standards, and professional appearance. The role requires physical activity, including standing, sitting, and walking for extended periods on various surfaces. Tasks involve moving, lifting, pushing, pulling, and placing objects weighing up to 10 pounds without assistance, and up to 25 pounds with assistance. The ability to reach above and below the knees, bend, twist, pull, and squat is also required. All tasks must be performed to the best of one's ability to ensure guest satisfaction and business success.

Qualifications and Requirements

• Education: High school diploma or equivalent General Educational Development (GED) certificate.
• Related Work Experience: No related work experience is required.
• Supervisory Experience: No supervisory experience is required.
• License or Certification: None required.

Experience Level

This position is suitable for candidates with 0-1 years of experience, including those new to the field, as no prior related work experience is required.